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Signed up our new pup at 10 weeks old
Signed up our new pup at 10 weeks old. Have not used pet insurance before and have had multiple dogs with health and illness conditions that we have spent thousands of dollars for over the past 35 years. After extensive research decide on Spot plan for accident & illness. It has the best copay and coverage options as well as a shorter term of exclusion for diagnoses that have been resolved. Does not use a fee schedule, but pays based on the percentage of coverage you choose. It was great to receive a welcome call with information on the benefits as a reminder about coverage. Hoping we don't ever need to file a claim, but if we do, it is great to have this coverage to support payment and also to have telemedicine coverage to support our puppy Rowan,
Insurer: Spot
By: Patsy
Easy process
It was easy to submit and track my claim and payout followed shortly there after.
Insurer: ASPCA
By: Arienn
Eased my additional stress
During a stressful time, Embrace took some of the stress and worry off my shoulders. Being able to submit a claim via the app made it easier and quicker to process the claim. The decision was made quick but thoroughly reviewed and well explained. Truly a great company.
Insurer: Embrace
By: Candi S.
I wish my health insurance was this good
We have been a Healthy Paws member for six years and luckily have had only one major health issue with our adopted dog. He recently underwent surgery on his knee for a luxated patella. The claim process couldn’t have been easier. I was nicely surprised that the check arrived within a week of submitting the claim and all of the surgery expenses were covered including post rehab treatments, no questions asked. They even followed up after the surgery to check up on his progress. If only my health insurance company was so customer focused! Sent from my iPad
Insurer: Healthy Paws
By: Sharon
I had another insurance with ASPCA
I had another insurance with ASPCA For my baby Lucy, Lucy died from brain cancer. The Hospital bill was unbelievable ,but you guys were amazing and so supportive , I received 70 percent back via check as my insurance was .thank you for all that you do
Insurer: ASPCA
By: Sevasti Verdhi
Excellent plan and site
The site was easy to access and simple to set up.
Insurer: ManyPets
By: Ransom Creek Goldens
Very happy with Nationwide Pet…
Very happy with Nationwide Pet Insurance. The coverage with our plan is excellent. Anytime I have questions and call customer service they are more than happy to help.The claims are done quickly also. Highly recommend!
Insurer: Nationwide
By: Jayne C.
I am a very unhappy customer whose…
I am a very unhappy customer whose stuck in a bad situation. I switched from another company to PetsBest; little did I know that a vet dermatologist said our dog MAY have a luxating patella. When surgery was required about 1 year later, I was told that this was now a PRE-EXISTING CONDITION. So…my dog had surgery, I’m out $2500 and they won’t cover it. I will never be a happy customer. I’m a stuck one because if I change to another company, I end up starting the pre existing clock again. I’m frustrated and feel cheated. Would I get PetsBest again? I don’t think so. One additional point after hearing PetsBest reply: I had a previous policy prior to this one and had gone through the torment of “pre existing condition” with our dog and had a very lengthy conversation when I took this policy to try to avoid a repeat. I feel I was misled because I couldn’t have been any clearer. I get an “I’m sorry the person didn’t provide correct or complete information.” But this doesn’t get me reimbursement for the $3000 medical bill. I’ve appealed it and got the same denial. It’s not right.
Insurer: Pets Best
By: Rod
So thankful we got Healthy Paws
We have had Healthy Paws policies for our two cats and a Great Dane for over six years now. It is very easy to submit claims, claims are paid quickly and deposited directly into our bank account. Highly recommend anyone looking for a pet policy to consider Healthy Paws.
Insurer: Healthy Paws
By: John Wojciechowski
Minx
Easy to complete form and uploading documents.
Insurer: Embrace
By: Robin Gibbs