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Simple And Easy
Easy to submit everything through the app and email communication was simple and clear to understand now just waiting on my reimbursement which will also come easily as a deposit directly into my bank. Pets best gives me peace of mind especially with 3 dogs all different breeds
Insurer: Pets Best
By: Jamie Morrison
Fetch makes it very easy to understand…
Fetch makes it very easy to understand what is covered, upload claims, and track progress. We have insurance for all of our cats and are very happy with the service.
Insurer: Fetch
By: Melanie Klym
We have been Trupanion clients for…
We have been Trupanion clients for almost 15 years. The first five to seven or eight years, they provided EXCELLENT service, and were EXCEPTIONALLY concerned with my pets, and providing the coverage I am paying for. Unfortunately, this is no longer the case. Although I had suspected as much with the care for my last animal, I am now wholly convinced with my most recent claim, that Trupanion has quite simply went to the “dark side”; and is expending an inordinate amount of time and labor reviewing claims, in an effort to NOT cover as much as they possibly can, regardless of the terms of the insurance policy; to the point of no longer “erring” on the side of the client; but now on the side of the company. Previously, they were an AMAZING company, and provided exceptional service, and coverage. But since being bought by one of the multi-National insurance companies, they are simply another insurance company that is out to rip off customers… your pets be damned. We have simply started a savings account for our newer pets, and monthly put the $$$ amount that Trupanion would have charged us for coverage, so WE can choose what to pay for, rather than hoping and praying that Trupanion will honor their obligation under the terms of the insurance agreement they provide; because it is now 100% obvious to us they Trupanion will not. They are now just “another” crummy insurance company, out to steal your money.
Insurer: Trupanion
By: Charles Moreland
Very happy with Fetch
Very happy with Fetch! I have had zero problems submitting claims and Fetch Has processed my claims without any issues. I am very happy with this pet insurance!
Insurer: Fetch
By: Lisa Sowins
Very easy to subscribe and set up a…
Very easy to subscribe and set up a plan, best pricing as well!
Insurer: ManyPets
By: Denise
I am a newer policy holder to fetch
I am a newer policy holder to fetch . So far I have had nothing but a positive experience. Filling out my policy paperwork was simple and easy and somebody was always available if I had questions. No I have recently submitted a claim for my pet who out of the blue was experiencing a tremendous amount of pain. The vet bill was high and I am so thankful I had Fetch to protect us and our pet. The claim process was easy and in a couple of weeks we were reimbursed for the percentage of our policy provided, I would recommend Fetch and will use for other pets.
Insurer: Fetch
By: Danni
Very happy with Fetch
Covered everything. Paid within 10 days for my first claims and 2 days for the rest. Highly recommend. Very easy to deal with didn’t even have to talk to anyone did it all on the app and got paid directly
Insurer: Fetch Canada
By: Austin Good
Hassle free process 😄
We have had to make a couple of claims in the past year for surprise issues that would have cost a few thousand dollars. The process of making a claim, both times, has been super easy and processing time was pretty quick. No hassle. Much appreciated.
Insurer: Fetch Canada
By: duncan macdonald
Highly recommended!
The claim process was super simple and my check came so fast!
Insurer: Embrace
By: Jamie
Fetch is great
Fetch is great! The streamlined electronic claim submission and digital app have made the claims process very easy. They send timely texts to let you know where your claim is in processing. So much simpler than how Pet Plan processed years ago. Our almost 9yo JRT mix has been insured since we adopted her. If anyone knows about JRTs you will understand the peace of mind insurance brings. The complaints I've read seem to be from folks who don't understand how claims are processed. Unlike people medical insurances, Fetch starts off considering 80% of the bill (the first 20% is our responsibilty to pay) then the deductible that you chose when you signed up is subtracted. After that, what's left that has been found insurable is paid to you. Direct deposit is the best! When choosing pet insurance deductibles are important to understand. I worked out the numbers for myself and here goes: a 80/20 plan with a $300 deductible will not repay you anything until you've spent over $375 but they will apply the appropriate charges to your deductible for that condition. Then if further treatment is needed for that, your deductible is met and allowable charges will be paid at 80%. With an 80/20 $500 deductible plan, you wouldn't get anything back until your bills submitted for that condition exceed $625. Submit all of your bills to apply to the deductible in case of future claims for the same condition. It's very simple. The math works out! Choose wisely when you sign up and you'll be very happy.
Insurer: Fetch
By: J J