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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Tucker
I am very pleased with this pet insurance company. It’s very easy to file a claim and is definitely worth having. Great customer service.
Insurer: Healthy Paws
By: Crystal
Very Positive ExperienceEverything about this experience was…
Everything about this experience was positive. The website was easy to navigate and the person that called to follow up was very professional.
Insurer: Spot
By: Michelle Kelly
My claim was processed in a timely…
My claim was processed in a timely manner.
Insurer: Pets Best
By: Jacque Barnes
The communication has been inconsistent…
The communication has been inconsistent and sporadic. It is not detailed. I received an email stating payment was declined but I had notified them the card was stolen and needed to be corrected. Then, the claim status came back as changed with a claim amount of $0.00 but the invoice amount submitted is $931.85. It makes no sense.
Insurer: Embrace
By: Heather Holleran
Good
Good to talked with your customer service people
Insurer: Spot
By: xingdong wang
Very happy client
The response time was faster than I thought it would be. Super fast reply and very professional.
Insurer: Pets Best
By: Dede Burkholder
First time I filed a claim
First time I filed a claim. I was not sure if I was going to be reimbursed for what I thought I was. I paid the vet bill and filed the claim. I knew my deductible would be subtracted from my bill as well as my 10% co-payment. The amount I was reimbursed was within $6.00 of what I figured it would be. I am very satisfied and although I wish I don't have to file another claim on behalf of my pet, I completely trust this company!
Insurer: Pets Best
By: Ken
Twice you haven’t approved my dog’s…
Twice you haven’t approved my dog’s claims that I sent in. I’m really not sure Costco puts their name on your company.
Insurer: Figo
By: Rich Young
Effortless Claim...thank you Trupanion!
Our 9 year old Golden Doodle unfortunately suffered a Cruciate Ligament Rupture and required a surgery known as TPLO. The veterinary clinic dealt directly with Trupanion and Trupanion covered 90% of the $4700 bill with no hassle or issues. They even paid the vet directly so I only had to pay the difference from my pocket vs paying the whole bill and waiting for reimbursement. We have been with Trupanion since our Golden Doodle was 10 weeks old and they have always been excellent to deal with. Insurance is something you pay for and hope you never have to use. It is nice to see a company stand behind their claims. Highly recommend using them for your pet's insurance provider. Thanks again Trupanion for being there when we needed you!
Insurer: Trupanion Canada
By: Mel
It was so easy to sign my older dog and…
It was so easy to sign my older dog and my new puppy up for Spot. I am just glad that I was able to get pet insurance to help with either accidents or unexpected sicknesses to come up. Thank you for the easy registration too. Thank You again Carla Mutter
Insurer: Spot
By: Carla Mutter,