154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified December 17, 2022

Very easy to make our claim

It was all very easy to make our claim. The dog ate a chocolate advent calendar. We took her to the vet and called Furkin to see if it was covered. Yep, it was. They emailed me a form, I filled it out and filed by email and we were paid shortly thereafter.

Insurer: Furkin

By: Marian

Useful
December 16, 2022

Very poor

Very poor I have had insurance for almost a year and still struggling to get paid for my dog’s first claim

Insurer: Embrace

By: Sanjeev Rai

Verified December 16, 2022

Very grateful for this insurance!

Embrace answered my call and I was able to speak with a friendly CSR within 3 minutes. They gave me the info I needed very quickly. My claims were paid out within 3 weeks, which is not super fast, but they did it with minimal effort on my end so that was nice.

Insurer: Embrace

By: Rachel H

Verified December 16, 2022

I was having trouble send a scanned…

I was having trouble send a scanned document for a claim. Customer service walked me thru the process and it worked just fine. Great service.

Insurer: Spot

By: Michael V

December 16, 2022

Slow to pay/approve claims without…

Slow to pay/approve claims without providing an acceptable reason for doing so.

Insurer: Embrace

By: kadventure kadventure

December 16, 2022

Fast and efficient service

I have had great service through this pet insurance. Claims are paid quickly. I love the App and that reimbursement can be made electronically.

Insurer: ASPCA

By: Donna

Useful
Verified December 16, 2022

my only experience was enrolling which…

my only experience was enrolling which was easu

Insurer: Spot

By: elizabeth collins

Verified December 16, 2022

Thanks

Continue to do the great job that you do!

Insurer: Trupanion

By: Sherry

Useful
Verified December 16, 2022

Worst nightmare

I had sent this over to Healthypaws customer service. “ I had contacted you guys several times regarding to my pet claim and for the third time the agent had assured me that they had received all the documents and yet I still get the message saying I need to upload my dog’s medical record. I had cancelled my card and will not continue this insurance since you guys are everyone’s worst nightmare to have insurance with. I truly do not understand how you guys are still operating as a business. I will spread as many reviews as possible so you guys can have your true color shown. ” Not your money worth.

Insurer: Healthy Paws

By: Estele

Useful
December 16, 2022

Gabapentin is a pre-existing condition?

They included "Gabapentin" and "Sedation" as pre-existing conditions and therefore didn't reimburse me for them. Those are standard substances to treat animals for all conditions and to treat pain without needing to resort to opioids. These people are either fools or criminals.

Insurer: ASPCA

By: Joel Ekno

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