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It is very easy to submit claims
It is very easy to submit claims. The reimbursement comes quickly. And if you ever need help customer service is great.
Insurer: Spot
By: Autumn Brown
Spot makes claims simple
Spot makes claims simple. And more importantly, they actually approve claims. There's always a concern that insurance isn't going to cover things, but we've been able to submit the documents we got back from the pet hospital and a few says later the payment was made.
Insurer: Spot
By: Mark Kennedy
Never got anymore information after I…
Never got anymore information after I paid almost $70 to start the insurance for my cat. Total rip off.
Insurer: Nationwide
By: Vanessa Branson
They Would Rather Believe The Report…BELIEVING FALSE INFORMATION & DISCONTING Further PAYMENT!!!! My DOG Is Almost 14 Yrs. Old! SOUND ODD TOO YOU?????U
They Would Rather Believe The Report From The Doctor OVERDOSING My Yorkie, Than The 3 Doctors Including The Specialty Emergency Hospital That Saved Her Life From Him OverDosing Than 3 OTHER DOCTORS WHO SAID SHE WAS OVERDOSED BY THAT 1 DOCTOR!!! They have Paid For Her Medication For About 12 Years, Now Has Stopped & Said They Were Wrong In Paying IT!!! What KIND Of CRAP Is THAT!!!!!
Insurer: Embrace
By: Lisa D.
Great customer Service and fast…
Great customer Service and fast response to claims made
Insurer: Spot
By: Jill Burton
I turned in four invoices for my dog…
I turned in four invoices for my dog who’s going through a few things, and I received repayment within two days of the four invoices.
Insurer: Pumpkin
By: Elissa
New puppy insurance
Stephney was very helpful and knowledgeable about the product.
Insurer: Prudent Pet
By: jd
My experience has been great
My experience has been great. They are very prompt to wire the money right into my checking account. Thank you highly recommend this company for protecting your pups. I have two German shepherds that are covered with Spot Pet. Lori Mckay
Insurer: Spot
By: Lori McKay
New Math invented by Healthy Paws
Yes, honest and helpful.... really ? I have purchased insurance from Healthy Paws when my dog was 5.5 years old ( in 2017): I chose 70% company-30% me, and 500$ deductible. I have paid for 7-8 years, never used it. They don't pay regular visits. I took my baby to ER back in January 2025. After a short visit of few hours the final bill was $1000. My deductible was $500, so then they should have paid 70% according with my plan. They said they don't pay the visit ( $250), so I was left with 250$ bill hoping to get 70% which means $175.00... well Healthy Paws invented a new Math and sent me a check of $46. Please be aware they do not cover the percentage they said !!!! For Healthy Paws: I am not interested in your excuses and explanations !! Math is Math: you should post your percentage rule on your site so people are aware of this scam ! I have stopped paying the insurance. My baby is 13.5, still doing good. I have meant to write a review for very long time. I also want to bring to attention the increasing of cost is astronomical !!!! I have read reviews that say the increase was above like 1000 %. They want you to pay , but they always find excuses not to cover !!!!
Insurer: Healthy Paws
By: Ramona
Frustrating and disappointing process
I really wanted to feel good about having Embrace as protection for my pets, but the experience has been frustrating. The claims process is slow and feels like it takes way too much effort on my end. Communication isn’t always clear, and I’ve had to follow up more than I should just to get simple answers. While the coverage itself is okay, the amount of stress and time it takes to actually use it makes me question whether it’s worth it. Pet insurance is supposed to give peace of mind, but instead it’s been another source of stress.
Insurer: Embrace
By: Keoni