154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

January 03, 2023

The way they treated me anytime I…

The way they treated me anytime I called Nationwide. The fast answered that I always received and the concern they always gave to me anytime I called.

Insurer: Nationwide

By: Jenny Grover

January 03, 2023

Just normal insurance

It takes 15-20 days to process claims, normally. I had to wait even longer. My vet was sending the docs but they kept saying they didn't have them. At one point they couldn't review it because an invoice had two dates on it, on for a Rx pick up and one for a B12 shot but then after I called they decided it was okay and they could process. After all the back and forth they decided a high lab mark was enough for pre-existing and I basically spent hours on the phone and chat to not have any coverage anyway. I'm still waiting on my second dog because they can't read the medical history. It's a huge pain. I will keep the insurance for my second dog for emergencies. If I were to go back I would request reviews of the records before I do any claims so I wouldn't waste money on premiums. Overall, people are nice enough but at the end of the day it's just like other insurance companies out there.

Insurer: Embrace

By: JB

Verified January 03, 2023

The sign up was easy but I haven't used…

The sign up was easy but I haven't used it yet.

Insurer: ASPCA

By: KSmith

Verified January 03, 2023

What's important for my pets

Quick and easy to get information needed to make a decision.

Insurer: Spot

By: Beverly Watkins Watkins

Verified January 03, 2023

Ease of use with clear instructions.

Ease of use with clear instructions.

Insurer: ASPCA

By: Sharon R

Verified January 03, 2023

Zane insurance

I am happy with my experience easy to use easy to read the size of the print is easier for a low vision person

Insurer: ASPCA

By: Korey Rhoten

Verified January 03, 2023

Outstanding Provider

Healthy Paws has been a wonderful add-on for my beloved Redbone Coonhound. Filing claims is easy, communication regarding the status of the claim is timely and reimbursements are prompt and well-explained. I am extremely happy with my choice of pet insurance.

Insurer: Healthy Paws

By: Rebecca

January 03, 2023

The communication by Fetch is awesome

The communication by Fetch is awesome. I never have to remember to follow up with submitted claims they email/text in a timely manner so you know what stage your claim is in. Their App is useful and easy to navigate. They are good payers and I appreciate this since my dog has had issues lately and I do not hesitate to get her the treatment she needs since I know she is covered.

Insurer: Fetch

By: Tiffany123

January 03, 2023

Coverage when you needed the most

I chose Trupanion for my K9 baby when I adopted him two months after he was born. After extensive research, Trupanion seemed to be the best choice, and I am so glad that I did. My baby fell into a critical condition after massive diarrhea, and I took him to the ER. The medical bill was heavy after one day of hospitalization and numerous diagnostic procedures, but within a minute after filing a claim, I received a text and email message about my claim. Within 5 minutes, the hospital bill was taken care of with a summary of coverage. The speedy and streamlined process was a breath of fresh air when I needed the most.

Insurer: Trupanion

By: Mi-Kyung Song

Verified January 03, 2023

Real people answering emails.

Real people answering emails. Fast and courteous communication.

Insurer: Pumpkin

By: customer

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