154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,679 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,318 reviews
10,767 reviews
27,453 reviews
14,149 reviews
62,992 reviews
Category with most reviews
This chart shows the distribution of review categories.
I have had Pets best for over 10 years
I have had Pets best for over 10 years. They handle claims quickly with no nit picking about prices. I would highly recommend them.
Insurer: Pets Best
By: Jim White
Totally misleading
Totally misleading when they sell the insurance, they intentionally don't mention that they don't cover any "exams" even if they are part of a emergency room visit. Taking advantage of loopholes in their wording to rip people off. Customer service manager "agreed with me" but did nothing. Going to another company
Insurer: Trupanion
By: H.Ellis
Dolce Received Pawriffic Service!
Excellent customer service….Julie was very patient & kind! Answered all questions regarding Dolce’s policy, recent claim submission etc. At the beginning and end of the call, she acknowledged Dolce and offrered three hugs be extended to him on her behalf! Too sweet!
Insurer: Spot
By: Deyonta Thacker
Excellent coverage for wellness/preventive care.
Excellent coverage for wellness/preventive care. Easy to file a claim. No issues with getting reimbursed. I definitely recommend!
Insurer: ASPCA
By: Mallory
Peace of mind
I am very pleased so far. I have signed up with the full preventative and health in addition to accident coverage. I've already been paid back from our first puppy shot visit. Submitting the claim in the app was very easy. Every time I've called with questions I've spoken to a real person without much wait at all! I would recommend.
Insurer: MetLife
By: Cayte
Kidney and bladder Stones in my 6.5 year old Morkie Lia.
Our little dog required surgery to remove a large kidney stone that had dropped into her uretha. The surgen needed to insert a stant to keep the uretha from collaspsing. He also removed the remaining stones in the kidney and bladder. Stones are very common in small dogs. Healthy Paws covered 90% of the cost which was a lot. They sent many emails inquring how Lia was doing. They answered all my questions and kept us informed on the progress of our claim.
Insurer: Healthy Paws
By: raymond
Won't cover pet hurt in accident…
Won't cover pet hurt in accident because of something trivial. You're willing to take my money immediately but not cover my bet until weeks later. So I paid for a service I can't use and now I'm being told that my dog being hit by a car that jumped a curb isn't covered and now has a "pre-existing condition"
Insurer: ASPCA
By: Jon Koella
Best Pet Insurance
We are so lucky we have this insurance from small claim to a major surgery we receive a check in a very short time. they cover everything that was promised to be covered. and they also cared about my dog and checked on him after the surgery. It is a simple and very easy to file a claim and the customer service is the best!
Insurer: Healthy Paws
By: Lea
Waste of money & time
Worst pet insurance ever. If you have a pre-existing condition, any medical bill will be rejected as a pre-existing condition. I went vet for a skin allergy; they rejected the whole bill due to a preexisting condition. Even the vet has said they are not related!!!! Keep away from this company. I should have read other people's reviews before I signed up. they are many people here complaining the wrongful rejects due to the term you like to use- pre-existing condition!!!! They don’t cover or reimburse for anything. Beware- if any medical notes indicate symptoms of any condition before your policy, they will consider that a pre-existing condition. Waste of money & time- don’t bother.
Insurer: Spot
By: FANGYU HAN
Both of my cats are very important to…
Both of my cats are very important to me thanks for letting me do this for my baby
Insurer: ASPCA
By: Brandie Rickman