154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

January 07, 2023

quick payment on claims....frequent…

quick payment on claims....frequent email updates. Recent large increases to my premium had me questioning the value of Fetch...I would say it paid off because of the rather large claim we had to file. (still not overjoyed with large premium increase - and I was not notified when it happened).

Insurer: Fetch

By: Jim

January 07, 2023

Spectacular

Spectacular. I adopted a dog. Only had him a month. His coverage went into effect 2 weeks later. One month after his adoption he got life threatening bloat and had major surgery. HealthyPaws to the rescue. Coverage was quick to cover and so simple to file. His surgery was Christmas nite emergent. I was so happy I had gotten the insurance. I already had it on my other pup. 2600 dollars saved and my dog is doing great. Thank you Healthy Paws.

Insurer: Healthy Paws

By: Anne Lynch

Verified January 07, 2023

Easy to ready

Easy to ready, add on and to sign up.

Insurer: Spot

By: Anna LE

Verified January 07, 2023

Love Pumpkin pet insurance and Trustpilot!!!

I liked that there were so many options to choose from. I've never bought pet insurance for my dogs in the past, but I decided to with my new puppy. It was great that I could choose exactly what I wanted covered. (I chose the illness as well as the wellness). Trustpilot provides you with the information you need to help make the right decisions.

Insurer: Pumpkin

By: Jane

January 07, 2023

A great relief to have Pets Best…

A great relief to have Pets Best Insurance. We have had a policy for 4 years with small claims. Over the last month our terrier was suddenly very sick. She received great life saving care but the bills were very high. Thankfully Pets Best covered all the bills ina timely manner . This company is outstanding !

Insurer: Pets Best

By: Susan

January 07, 2023

Easy to use and upload claims

Easy to use and upload claims! Researched a bunch and Pets Best was the best one for my cat. Great customer service as well.

Insurer: Pets Best

By: Customer

Verified January 07, 2023

I have not been reimbursed for my claim

I have not been reimbursed for my claim

Insurer: Figo

By: customer

January 07, 2023

Buyer beware

Buyer beware, Trupanion has a separate deductible for each condition, good for the life of the pet. They claim it's for the customer's benefit because the deductible doesn't reset every year. This is stated on the coverage page, but I don't remember reading about this when I applied. Our dog had several curable conditions this past year that exceeded the deductible when added together, but we got no reimbursement because they were separate conditions. So the way I see it, the only thing this policy is good for is for long term chronic conditions that don't get resolved within a year, or expensive surgeries. Addition: I read the reply and nowhere in my application did it say that the per illness deductible is optional. I also looked through the Trupanion website and the only place I could find that even mentions the deductible policy is under a link in the fine print to download a state by state sample copy of the policy. Even there, it says that once the deductible is met for that condition they'll continue to pay, but the reader has to infer that this means there could be multiple deductibles going on at once. Feels pretty deceptive that this policy isn't clearly discussed on the main website page.

Insurer: Trupanion

By: Marge Lee

January 07, 2023

Everyone that I have had the pleasure…

Everyone that I have had the pleasure of speaking with has been super helpful and very nice. I lost my sweet Bichon and they were very helpful during a very difficult time for me. Very good about explaining everything.

Insurer: Pets Best

By: Jeanne Davis

January 07, 2023

Help with my claim for my sweet Buddy

A+

Insurer: MetLife

By: Kay Maclee

Useful

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