154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,679 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,318 reviews
10,767 reviews
27,453 reviews
14,149 reviews
62,992 reviews
Category with most reviews
This chart shows the distribution of review categories.
I want to say that healthy paws is the ABSOLUTE best!!!!
I want to say that healthy paws is the absolute best pet insurance around. I looked into many and they are the most reasonable and cover the most without out of pocket maximums. Thank you for making this available to all of us for patients when we need it most!!!!
Insurer: Healthy Paws
By: Kelly Gunther
I’ve had embrace for 13 years now
I’ve had embrace for 13 years now. Embrace is easy to work with, and pretty transparent. something to be aware of, you should get preapproval on surgeries. You just never know, as some items may not covered. Also prescriptions for home are not covered unless you add to your policy (few dollars extra). All in all, it’s a good insurance. Surgery for my dog was $12,500, not to mention the previous visits. I was really glad to have embrace, as together they covered the $10,000 after my yearly $500 copay. I wish they would cover more as I ended up out of pocket after that as well. The policy goes up in cost every year, and for my 13 year old dog, I was paying $105 a month so that is something you need to keep in mind as well. Yes, I will totally recommend embrace, and I still have them for one of my dog. The process is pretty quick. If you have the app you just download your documents and then you have a few days to a week to wait on your reimbursement. Reimbursement is made via check or direct deposit in your account. Thank you Embrace for being there when I unfortunately needed you!
Insurer: Embrace
By: Georgette Mendez
4 years with Pets Best BUT.......For…
4 years with Pets Best BUT.......For the first time ever I made a claim on my purebred Duck Toller, for her teeth extraction. I am now on day 19, waiting patiently on the whopping $265 i will get back off my $800 bill with a $500 deductible. I pay for 2 dogs $177 every quarter, (one purebred one mix breed) I am starting to think after the hassle of trying to get reimbursed after 4 years that I am better off paying out of pocket...YIKES. Beware, extremly LONG time to process claims.
Insurer: Pets Best
By: Bri
Easy to submit claim forms
Easy to submit claim forms
Insurer: Embrace
By: Consumer
Most Comprehensive & Less Expensive Policy I Found
Easy to purchase this pet insurance. The policy terms seem very fair and upfront. Definitely one of the less expensive, but more comprehensive policies that I saw when I was comparing different pet insurance companies. I will withhold the 5th-star rating until we have to use the policy.
Insurer: ManyPets
By: Liz Charak
Be prepared to jump through hoops
We have been Pets Best customers/members for years and have four dogs insured with them. Recently we submitted a Vet/Hospital claim for one of our dogs, and ever since we are just getting the runaround. I would not do business with them. This has been a horrible experience. It feels like they keep inventing new hoops to jump through hoping we get tired and give up. They have had no problem collecting our payment each month for years, but when we submitted a claim, we're having to battle. Here's what's happening: I submitted a claim for a hospital bill and a vet bill for the same problem for our dog, and ever since we have been getting the runaround. Meanwhile, we are out more than $2500. First, Pets Best denied the claims stating that they didn't receive the medical records, even though the Vet and hospital stated that they sent the records and provided email confirmations that they sent the records. That required us to take our time to have the Vet resend the records. That day, I confirmed with a Pet's Best rep that they received the records and had everything they needed. Weeks go by and I don't hear or receive any emails from Pets Best, so I call again, and I'm told they now need SOAP notes from the Vet. Of course, they never contacted me to mention this new request or let me know that they didn't receive the needed additional records from the vet. Today we are headed to the vet to request the SOAP notes are sent. I'm hoping there will be no new hoops and they will fulfill their end, but after what we have experienced, it doesn't look promising. All in all, find an insurance company that doesn't play games or makes you work to get your claim reimbursed!
Insurer: Pets Best
By: Steve Volponi
I'm brand new to this dog insurance
I'm brand new to this dog insurance, but it compared better than the one the Vet used a lot.
Insurer: Spot
By: Elizabeth Allshouse
Emily
This is by far the BEST experience I have ever had with an insurance company!!!! Thank you so much!! I only wish others were half as decent.
Insurer: MetLife
By: Emily
Great customer service representative…
Great customer service representative made me feel confident about my choice.
Insurer: Pumpkin
By: Diana R