154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Trupanion Hands Down
Customer service was great, and they answered all my questions. The policy was easy to understand. I feel itâs a good value for my puppy.
Insurer: Trupanion
By: Susan
I signed my Golden doodle puppy up
Customer service was knowledgeable and fast
Insurer: Trupanion
By: Jessica
Good service
Good service
Insurer: Trupanion
By: Kristie
I already found out my claim has been processed
I already found out my claim has been processed
Insurer: Trupanion
By: Mary
I like knowing that my pets are insured
I like knowing that my pets are insured
Insurer: Trupanion
By: Nancy
It has worked out well for us.
It has worked out well for us.
Insurer: Trupanion
By: Lori
Just doesnât seem to cover much.
Just doesnât seem to cover much. Also, unable to update anything (address, vet, etc) online. called customer service to update and my address and vet are still incorrect!
Insurer: Trupanion
By: Heather
Pets Best makes it easy to submit claims
Pets Best makes it easy to submit a claim and is quick to respond with payment details. Every pet owner would benefit from unknown and unsuspected illness or accidents with this insurance.
Insurer: Pets Best
By: Jim Minyard
Great Claims Experience
Having been a pet owner for a few years, I did not know what I was missing until I switched my Pets Insurance Policy to Metlife. My prior carrier required tons of documents, took almost a month to make a claim decision and often after several Q&A. Experience was totally different with Metlife. It took me less than 2 minutes to upload my paperwork and had a decision in less than 3 days. Options of receiving money through a mode of my choice makes it such a pleasant experience. I have just one issue .. and that is that I should have switched earlier .
Insurer: MetLife
By: Alok