154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,840 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,322 reviews

4.9
Healthy Paws

10,778 reviews

4.9
Fetch

27,466 reviews

4.9
Pets Best

14,154 reviews

4.9
Trupanion

62,999 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

February 16, 2023

They Dont cover crap...

I got this insurance a few months before my dog started acting funny, took him to the vet and they determined they had to take out one of his glands. I went to my "insurance" and said hey im past the introductory period so my insurance has kicked in per the email they sent me verifying that insurance was ready and then they told me, "Sorry we cannot cover this 2800$ bill because your dog was taking antibiotics for a skin irritation he had 4 months before i got the insurance. Somehow a skin irritation and a gland inside the body are relative to them not having to pay for the surgery. Their insurance is a waste....

Insurer: Embrace

By: Jean Beltz

February 16, 2023

Awesome company that I trust!

Awesome company that I trust!

Insurer: Spot

By: Katherine Dowdell

Verified February 16, 2023

Dear ASPCA,

Dear ASPCA, I had questions because what you was asking seemed out of line with the way I have done business with other insurance companies. In stead of communicating with me. You ignored me. I asked someone else, granted it is not your company, but at least they took the time to answer me. You got my money and would not answer your client's questions. Is that good business? I need to know I can depend on the insurance for my friend. Has long as I have had this feline, he has gotten the best Veterinarian care I could afford. You do not fit your marketing ploy. Respectfully, Bruce Kuzma, P.S. I have tried to register on your APP, however, you would not accept any of my email accounts, and here you are writing emails to the very invalid account. Also, it was very quick of you to cash $28.57 charge on my bank account. But you will not allow me to have access to your APP. My account #A7260794 please close it. Respectfully, Bruce R. Kuzma

Insurer: ASPCA

By: Bruce Kuzma

February 16, 2023

Great overall

Great overall. Just takes a long time to get the email stating how much I’ll get back and then a while for the check to come in.

Insurer: Pets Best

By: Lauren Sherman

Verified February 16, 2023

Amazing coverage

Trupanion lives up to their marketing. They process claims fast with no hassle and that makes it so much easier to deal with the things that count like your pet. Our most recent claim was processed directly the day of surgery and covered 90% as promised! Thank you Trupanion.

Insurer: Trupanion Canada

By: James

Useful
Verified February 16, 2023

All is great so far with communication…

All is great so far with communication and customer service. Willow's pet insurance policy goes into effect tomorrow.

Insurer: Pumpkin

By: Lori Good

February 16, 2023

We've had PetsBest for a few years now

We've had PetsBest for a few years now, hoping we would never need it. This past year, its been our savior! It seems that when it rains, it pours, and when our sweet girl became ill and those expensive procedures and tests were needed, our insurance allowed us to provide care we would never have been able to financially afford as a cash only patient. They've reimbursed all of our claims so far, and while the some claims can take some time for processing, most have been paid pretty quickly and ahead of the estimated processing windows given.

Insurer: Pets Best

By: Ericka

Verified February 16, 2023

We switched to Figo a few weeks ago and…

We switched to Figo a few weeks ago and so far, the experience has been nothing but short of amazing. Navigating the Pet Cloud is so user friendly. We submitted our first two wellness claims and literally within minutes for one and a few hours for the other the claims were reviewed and paid. I'm thankful to have found such a great company at an affordable price for our pets.

Insurer: Figo

By: Diane

February 16, 2023

Just as scammy as any insurance…

Just as scammy as any insurance company. They will find a way not to pay you for a claim but are happy to take your money.

Insurer: Trupanion Canada

By: DK

Verified February 16, 2023

Great service

Great service

Insurer: ASPCA

By: Jdavis

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