154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified February 15, 2023

Always amazing customer service

Always amazing service. The Trupanion team always goes above and beyond! Always happy with their service.

Insurer: Trupanion Canada

By: Kathleen

Useful
Verified February 15, 2023

Easy to deal with and the customer service was excellent.

Easy to get through to someone. Paul was very clear, concise and patient with me. All in all, a very easy to understand and pleasant experience

Insurer: Trupanion Canada

By: Jenn

Useful
Verified February 15, 2023

I have had nothing but great experiences with Trupanion and I have referred other people there

I have had very good service every time I have submitted a claim. I have recommended and will continue to recommend Trupanion to friends and colleagues.

Insurer: Trupanion Canada

By: Marie-Josee

Useful
Verified February 15, 2023

I’ve researched a lot to find an insurance company for my pet Willow.

I’ve used Trupanion for all my pets over the past 8 years. I’ve never had any problems. I recently lost my beloved 11 month old European Maine Coon and it was a huge weight lifted knowing Trupanion was covering 90% of the medical fees. I’ve always had terrific customer service when I’ve needed to call in if I need help with something.

Insurer: Trupanion Canada

By: Stephanie

Useful
Verified February 15, 2023

My luna

My interactions with Trupanion’s have always been 100% spot on staff is always friendly and empathetic. And things just always happen fast and easy. I’ve been with Trupanion for over 10+ years with several of my dogs. I had my new puppy and insured it with another company because of cost as they were cheaper. Their customer service was terrible and I am happy all my girls are with Trupanion again. Never have to worry with you guys and we have had some big clams with my first dog.

Insurer: Trupanion Canada

By: Gabi

Useful
Verified February 15, 2023

Very helpful!

No issues

Insurer: Trupanion Canada

By: Doug

Useful
Verified February 15, 2023

Thank you Trupanion!!

Outstanding customer service! Very friendly and helpful

Insurer: Trupanion Canada

By: Corina

Useful
Verified February 15, 2023

Very knowledgeable staff

Quick and clear responses

Insurer: Trupanion Canada

By: Jennifer

Useful
Verified February 15, 2023

The person I spoke to was knowledgeable and very helpful.

The person I talked to was very informative and friendly and seems to be a good investment in my puppy’s well being

Insurer: Trupanion Canada

By: Erica

Useful
Verified February 15, 2023

They are very helpful and easy to contact

they fast track the claims submitted directly from the veterinarian and provide a response usually within 24-48 hrs.

Insurer: Trupanion Canada

By: Bruce

Useful

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