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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Always amazing customer service
Always amazing service. The Trupanion team always goes above and beyond! Always happy with their service.
Insurer: Trupanion Canada
By: Kathleen
Easy to deal with and the customer service was excellent.
Easy to get through to someone. Paul was very clear, concise and patient with me. All in all, a very easy to understand and pleasant experience
Insurer: Trupanion Canada
By: Jenn
I have had nothing but great experiences with Trupanion and I have referred other people there
I have had very good service every time I have submitted a claim. I have recommended and will continue to recommend Trupanion to friends and colleagues.
Insurer: Trupanion Canada
By: Marie-Josee
Iâve researched a lot to find an insurance company for my pet Willow.
Iâve used Trupanion for all my pets over the past 8 years. Iâve never had any problems. I recently lost my beloved 11 month old European Maine Coon and it was a huge weight lifted knowing Trupanion was covering 90% of the medical fees. Iâve always had terrific customer service when Iâve needed to call in if I need help with something.
Insurer: Trupanion Canada
By: Stephanie
My luna
My interactions with Trupanionâs have always been 100% spot on staff is always friendly and empathetic. And things just always happen fast and easy. Iâve been with Trupanion for over 10+ years with several of my dogs. I had my new puppy and insured it with another company because of cost as they were cheaper. Their customer service was terrible and I am happy all my girls are with Trupanion again. Never have to worry with you guys and we have had some big clams with my first dog.
Insurer: Trupanion Canada
By: Gabi
Very helpful!
No issues
Insurer: Trupanion Canada
By: Doug
Thank you Trupanion!!
Outstanding customer service! Very friendly and helpful
Insurer: Trupanion Canada
By: Corina
Very knowledgeable staff
Quick and clear responses
Insurer: Trupanion Canada
By: Jennifer
The person I spoke to was knowledgeable and very helpful.
The person I talked to was very informative and friendly and seems to be a good investment in my puppyâs well being
Insurer: Trupanion Canada
By: Erica
They are very helpful and easy to contact
they fast track the claims submitted directly from the veterinarian and provide a response usually within 24-48 hrs.
Insurer: Trupanion Canada
By: Bruce