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Always a pleasure to visit Belle Mead…
Always a pleasure to visit Belle Mead Animal Hospital. Staff and doctors are excellent.
Insurer: Trupanion
By: Marlane
why claims take 30plus days from…
why claims take 30plus days from submission to authorization [and longer to pay] is beyond comprehension. and why embrace won't allow providers to file the claims directly is also beyond comprehension [except that they are counting on the insured to not file claims at all or not timely].
Insurer: Embrace
By: BILL
You NEED insurance and Healthy Paws is the best!
I got my Pup, Jethro, at 3 months old and I got healthy Paws Insurance when he was 2, Never knowing I was going to need it as quickly as I did. I expected to use it in his old age to make sure he was happy and healthy for as long as possible. After we were in the yard trimming bushes, I noticed he had a slight limp and brought him to the vet, they told me that he would work it out and be fine, knowing HP would cover it, i pushed for an x-ray. This is when they found the cancer tumor in his back left knee, the prognoses was bleak, we went from oncologist to oncologist and they all said, 6 to 8 months to live. We brought him to UF in Florida and their doctors said the same. We went through removing the leg with cancer, went through chemo, found out that Dr Mamula from Yale had a vaccine and Jethro aggressively fought for his life. He beat the odds, only to find out 4 years later he had another tumor in his kidney, renal carcinoma, and we had the kidney removed and another round of chemo. 2 years later, he was cancer free again beating all the odds against him! Jethro celebrated his 10th birthday in August and it was all made possible BECAUSE of Healthy Paws insurance, the ease of putting in a claim and the quick deposit to my bank account. I believe that Jethro wouldn't be here today if it wasn't for Healthy Paws Insurance!
Insurer: Healthy Paws
By: Thomas D
Very easy claims submission
Very easy claims submission and fast review process. We haven't used up our deductible yet, so can't say how the reimbursement process is, but thus far we are pleased.
Insurer: Embrace
By: Mary
Morgan was professional and very helpful
Morgan was professional and very helpful
Insurer: Embrace
By: Joanne Siciliano
I know my baby is taken cares of
I know my baby is taken cares of
Insurer: Trupanion
By: Patsy Gonzales
Top notch claim service!
You can tell a good insurance company by how well they handle claims. Unfortunately our dog Navidad needed a rear leg amputation which cost over $5,000. Spot reviewed the claim, asked for some more backup and paid it within two weeks of the operation. Thanks so much! We are glad to have three pets insured with Spot.
Insurer: Spot
By: Scott
Trupanion has been a mistake
Going with Trupanion has been one of the biggest mistakes. We have 2 Boston terriers in our policy for the last 5 years and we may as well have thrown our money in the toilet rather then had our insurance with trupanion. First off, when you call to sign up they literally try to tell you everything is covered aside from pre-existing conditions.... But just wait, cause soon you will find that anytime you have to submit an invoice, they come back trying to prove that it is pre-existing. Even when your vet calls them to tell them its not. Secondly, yearly fees jump up so much! My house and car insurance don't go up as much as they try and increase the coverage on our pets. we are talking on average 22-27% per year in increases. And all they can tell you is that" risk factors go up, would you like to increase your deductible to make things more affordable?" Yeah sure, get the deductibles so high that you guys never have to pay anything out... I recently had to speak to somewhere there to explain why they weren't coving my dogs emergency visit, and listening to them break down how they were not covering any of the $1400 was mind blowing... When I said that I feel like Trupanion as scammed me the last 5 years, She had the audacity to say "Sorry your pets haven't been sick enough for you to benefit from our coverages". Who says that!?!? This of course was the one time i spoke to someone there who went off the standard script. Speak to your vet before you enroll with Trupanion, I am sure most of them aren't their first options to recommended. Maybe at one point they were but things have clearly changed.
Insurer: Trupanion Canada
By: Francesco
10/10 Highly recommend!
Every interaction I've had has been incredible! The representatives are so well trained, so compassionate, so friendly, and go above and beyond to make sure my questions are thoroughly answered and that I understand how everything works. The reimbursements have been accurately in alignment with my expectations based on my plan, and they have been timely. I'm so glad I chose Pumpkin to help me care for my little old dog!
Insurer: Pumpkin
By: Angi H
Reliable!
My baby and I are always well taken care of and fees are paid quickly.
Insurer: Trupanion
By: Joyce