154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,840 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

March 30, 2023

Tatiana Smith was terrific

Tatiana Smith was terrific. Knowledgable and patient. Answered all my questions quickly and showed me how to navigate the site. It was a pleasure talking with her! Chris Kondaki. Best friend of a big yellow Lab named Jackson who had a yeast infection.

Insurer: Fetch

By: christopher kondaki

Verified March 30, 2023

Only had experience through…application

Only had experience through conversation regarding my application. Very helpful and friendly and accommodating. Hope all experiences if any will be the same.

Insurer: Trupanion

By: customer -Margie Hill

Verified March 30, 2023

Customer service

All my questions were answered in a friendly manner.

Insurer: Spot

By: Mary Torres

Verified March 30, 2023

I just signed up so I do not have any…

I just signed up so I do not have any experience.

Insurer: ASPCA

By: Judy Collier

March 30, 2023

Absolutely the best

In her seven years, my dog has had multiple health issues, many were quite expensive. Healthy paws has paid every claim without any problems. Her medications have all been covered, some lifetime. She just had tplo surgery done by a board certified surgeon, the amount being $4700.00. I submitted the claim on a Friday, and the payment was in my account on Monday. You can’t get any faster than that. Thanks Healthy Paws, you are the best!

Insurer: Healthy Paws

By: Karen

Useful
Verified March 30, 2023

Love this vet!

Mariah was great and my dog loves her. I am going to continue to bring her back.

Insurer: ASPCA

By: Jacey Avery

Verified March 30, 2023

Not Impressed

Supposed pre-existing condition for a new issue. Not impressed.

Insurer: Pumpkin

By: customer

Verified March 30, 2023

Excellent service all around

Working with Embrace Pet Insurance has always been a positive experience for me over the years I have had them as a pet insurance provider for our dog. Recently I had to file three different health issue claims and 4 Wellness claims. Staff responded in a very timely manner ( started processing all of them within 24 hours of filing) and each was resolved and paid out in less than 10 days. Staff is always responsive to any questions I've had and has even helped me with filing a couple of complicated claims. I would definitely recommend Embrace to any pet owner.

Insurer: Embrace

By: New customer

March 30, 2023

Embrace is a bait & switch operation

Embrace is a bait & switch operation. Sales team called immediately. Once they got paid, they simply sat and did nothing to activate the policy. I had to repeatedly follow up with emails and calls, and even that was not enough. My vet said embrace was lying about what the vet said when they finally did a review for the policy. I can corroborate this; Embrace said they faxed a veterinarian…that has no fax machine or number. Avoid at all costs. They give a 30 money back guarantee but take 4 months to activate a policy. Customer service is awful; be prepared for a long wait.

Insurer: Embrace

By: JP S

Verified March 30, 2023

Excellent coverage

Excellent coverage. Claims are decided on in a timely manner.

Insurer: Embrace

By: Lisa

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