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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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The site was easy to use and navigate…
The site was easy to use and navigate through!
Insurer: Embrace
By: Kim
Too expensive
Too expensive, too challenging to submit claims, and too little coverage.
Insurer: Figo
By: customer
Best Pet Insurance I've ever had
Metlife pet insurance for my elderly cat was affordable, easy to buy and easy to use. I submitted two claims which were promptly processed, I am very pleased with the policy, terms and customer service. I'm going to transfer my new kitten's insurance to MetLife, and recommend it to my brother who has 2 cats.
Insurer: MetLife
By: Svetlana
Phenomenal Representative
The girl who helped me set up my plan was so considerate, thoughtful and helpful! This is my first time getting pet insurance, and I really appreciated the time she spent explaining the different options and benefits. I had shopped other pet insurance companies and no one’s customer service compared to what I received from her. She answered all of my many questions and helped me pick the best coverage for my dogs.
Insurer: Trupanion
By: customer
Terrible experience and waste of money
Terrible experience and waste of money. They nickel and dime you and find any excuse to deny claims.
Insurer: Embrace
By: Scott D
Great Customer Service
Great work today with cs team
Insurer: Trupanion Canada
By: Angry Barber
I NEVER recommended Fetch to…
I NEVER recommended Fetch to anyone!!!!!! I opened a claim for reimbursement of a hospital emergency for my dog that was vomiting and with bloody stools, and it was denied claiming that it is pre-existing conditions because it had a previous diarrhea less than 1 year ago. But an emergency occurred, not a precondition. My dog does not have any illnesses, as seen on its record, it had diarrhea and vomiting. When a human goes to the hospital with diarrhea and vomiting isn't it an emergency? Why is it diferent for a dog?
Insurer: Fetch
By: Fernanda Diniz
Best Pet Insurance Company
If you want quality coverage for your pet MetLife is the way to go. It has been nothing but a positive experience, claims have been paid expediently, and the coverage is great! I highly recommend MetLife for your pet. I would compare this to a human grade medical insurance policy. I love the emphasis on preventative care.
Insurer: MetLife
By: Deborah
Easy-peasy access
Easy-peasy process, friendly and knowledgeable. Prompt follow-up to initial contact.
Insurer: Trupanion
By: Reen