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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Signing up
I was frustrated when my address kicked me out of the enrolment. When I called the woman who answered the phone and helped me was SUPER nice and explained and did the paperwork for me.
Insurer: Trupanion Canada
By: Kelly
Simple sign up
Made everything simple and easy with good communication
Insurer: Trupanion Canada
By: Brennen
met life pet insurance is great
i recommend met life pet insurance to anyone who wants to insure their pet
Insurer: MetLife
By: alex
Many Pets made a stressful experience easy. Great costumer service!
Great company that displays customer service through compassion in all of our interactions!
Insurer: ManyPets
By: customer
Stephanie was a great help explaining…
Stephanie was a great help explaining the policy. Only issues I had is the the hours are from 8am-4pm. It was difficult to call within those times while I’m at work
Insurer: Prudent Pet
By: Ernesto and Yasmarlyn Mejia
The customer service team was excellent…
The customer service team was excellent and listened to my concerns. The main issues that I noted were that all the paperwork sent in by the vets was misplaced, and then I was notified that the claim was to be canceled and other notes through email. I had to contact the customer service team directly to resolve the paperwork issues and get the claim correctly processed. Otherwise, the claims process was simple, and once the issues were solved, the processing was quick and straightforward.
Insurer: Pets Best
By: Aubre
The claims process was fast and easy
The claims process was very easy and reimbursement was on time. $10,000 surgery on left rear knee was reimbursed and then some for followups.
Insurer: Embrace
By: David Williams
My puppy had a surgery on her left back knee
My puppy had a surgery on her left back knee. I paid cash out of pocket for the surgery. Embrace Pet Insurance reimbursed me every penny. Please make sure you have all your medical records it’s important to get your reimbursed.
Insurer: Embrace
By: Areefa Booklall
PetBest has taken care my pup Bruno and…
PetBest has taken care my pup Bruno and I. I can express how much support I’ve had from them.
Insurer: Pets Best
By: Arturo Frias