154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,319 reviews

4.9
Healthy Paws

10,775 reviews

4.9
Fetch

27,461 reviews

4.9
Pets Best

14,152 reviews

4.9
Trupanion

62,998 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified May 03, 2023

Yesterday my puppy felt from store cart…

Yesterday my puppy felt from store cart and I brought him to emergency and paid 236 dollars. When I tried to claim my reimbursement I received message that my coverage starts from May 10. I bought policy 3 days ago. That's why I don't like it

Insurer: Spot

By: Yury Chakhovich

May 03, 2023

Update to a ,,Very bad experience"

Update: I was contacted by Trupanion very soon after this review and the claim was approved. They promised that such a long wait will never happen in the future.I am more like,,show me ,instead of tell me",so I am changing my review to 3 stars until I am sure that they will keep their promise. I signed up my golden retriever puppy at 2 mo old,no preexisting conditions.We had first problem at 5 mo old,at the beginning of Apr.Now is beginning of May and still waiting..Hospital was one of the Trupanion users,,,where before walking out , the claim will be paid at the counter ".LIE..the Hospital has to use the Trupanion software and the Hospital has to accept reimbursement. But that was not the case at all,,because was the first claim,it may take a wile",per Trupanion.Is 1 mo already of waiting.No email,no call,nothing ,after I called to ask what is going on and I received an email encouraging me to wait.Now I am stuck with them until my dog passes the dangerous time when he can break a bone easily,almost until full grown, when he will be 2 yo.I will dump them right away after.It may sense to do so.

Insurer: Trupanion

By: Camelia M

May 03, 2023

This is our first claim experience so…

This is our first claim experience so the process so far is easy. We will let you know when it is completed.

Insurer: Embrace

By: David Sahm

Verified May 03, 2023

ATK

Trupanion is awesome as usual. They have the easiest app to use and they pay reasonably quick. And they love dogs.

Insurer: Trupanion

Veterinarian: Rossdale Veterinary Hospital

By: Alan

Useful
May 03, 2023

Great piece of mind that helps me take…

Great piece of mind that helps me take care of my fur babies.

Insurer: Embrace

By: Brian Forn

Verified May 03, 2023

Pawsatively Awesome!

I signed up with Pumpkin a little over one year ago. Prices are reasonable, online submissions are convenient, coverage is clear, and turnaround for review/payment is incredible. Wish my own personal health care bills were handled as efficiently and clearly! Thanks for giving pet parents peace of mind for our pets' care needs.

Insurer: Pumpkin

By: Debbie

May 03, 2023

I couldn’t believe how easy and hassle…

I couldn’t believe how easy and hassle free, submitting a claim was. Dealing with heath issues with a pet is hard, no need for any extra stress, and the approval turn around time was amazing.

Insurer: Pets Best

By: Sandra Grishaber

May 03, 2023

So Happy with this business

I previously had another insurance that was a complete disaster. I've had this one for a couple of months and just submitted my first claim. It was so easy and simple. Whenever I have any type of questions I can call and they are ready to help out, there customer service is amazing. I'm so happy with this pet insurance!

Insurer: MetLife

By: JACQUELINE

Useful
Verified May 03, 2023

They provided what they said they would

My policy with Pumpkin includes a once a year checkup and they paid for exactly the parts they said they would 10 months later because I forgot to file for it. So far, so good! I have renewed my policy with them for my dog Lulu

Insurer: Pumpkin

By: Annette

May 03, 2023

THIS PET INSURANCE IS A FRAUD

THIS PET INSURANCE IS A FRAUD. I PAID $1500 IN PREMIUMS AND $1500 IN IN DEDUCTIBLE FEES TO GET BACK $2,100. THE REPRESENTATIVE TOLD ME BEFORE DENTAL SURGERY TO MAKE SURE I GOT IT DONE BEFORE 4/12 SO IT WOULD BE UNDER THE RENEWAL DATE SO I WOULD GET BACK 90%. FOR A SURGERY THAT COST ME $2,200 THEY PAID ME $656.94. THEY SAID IT WAS PREEIXSTING. VET DISAGREES AND I HAVE THE RECORDS TO PROVE IT. DON'T FALL FOR THIS. THEY CALL EVERYTHING PREEXISTING TO NOT PAY. I AM 75 YEARS OLD AND THEY SCAMMED ME. I AM SO UOSET I HAVE NO IDEA HOW I AM GOING TO PAY THIS BILL.

Insurer: ASPCA

By: Linda Smart

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