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Well they hide the fact they don’t…
Well they hide the fact they don’t cover 95% of things. I submitted a claim for my new Rescue Dog River who was having Ear issues and it was 100% denied and given an explanation that EXAMS aren’t covered most MEDICINES AREN’T COVERED and them their explanation why it was denied listed about 50 things they DON’T COVER and they said that we the Trupanion customers SHARE the risk of coverage? Huh? Explain that the person that answers the reviews? Then look at these reviews especially the 5 star ones. Most of those are before a claim was done but, say signing up was easy or the staff was so nice assisting them in signing up. Waste of $140/month. Please ask them for everything they DON’T COVER before you join as you won’t. Meds? Nope! Ears Nope! Anything related to something in the past, absolutely NOT. Preventative treatment for anything, you got it, NOT.
Insurer: Trupanion
By: Scott Shimer
Embrace pet insurance is the best!
Embrace has been a blessing for my two rescue furbabies since 2016. Recently my male Schnorkie had a complete hind leg CCL tear. Embrace processed and settled my emergency visit claim within 48 hours from submission. I sent the CCL surgery precertification form simultaneously and it was approved within 72 hours. My furbaby had his surgery within 72 hours of injury and is in recovery now. I am so grateful for embrace pet insurance allowing me to focus on my furbaby without having to stress about the overall cost of everything.
Insurer: Embrace
By: Cheryl Betonio
Enrollment was easy
Enrollment was easy and I really liked how I was able to customize my plans to fit our needs.
Insurer: Trupanion
By: customer
Quick réponses
Quick réponses, friendly people, took care of my claim right away. By the way, thank you!
Insurer: Pumpkin
By: customer
Wonderful Customer Service
Carl was very thoughtful! I called in with a claim question and he thoroughly combed through months of medical records to ensure he was providing the best advice as possible. While I didn’t get the outcome I was looking for, the logic and reasoning he provided made sense. I’m thankful he took my call tonight; he’s definitely an asset to Nationwide.
Insurer: Nationwide
By: Andrea
Our 2 year old Riley
Our 2 year old Riley, had ingested a foreign object and was constantly vomiting, not eating or drinking, so we ended up at the vet ER. Riley is my first dog and I don’t have any experience on how to use the Trupanion’s benefits and this added to my stress. Rebecca went beyond her duties to help me. She was my Angel and guided me throughout my experience. She was patient, compassionate and professional. Congratulations Trupanion for having such an employee and THANK you Rebecca for being there for me. I also want to mention Carolyn for her help and support.
Insurer: Trupanion Canada
By: Dalida Jilwan
Best pet Insurance around
The are great. When my dog Bumper was diagnosed with cancer they were there for me. Processed his payments very quickly and the claims process has been really easy. I would highly recommend them.
Insurer: Healthy Paws
By: Stephen
Fast and fair
I had recently decided to get pet insurance for my 7 year old lab since she was starting to get older and I wanted to be sure she could be supported in case anything ever happened. She has never had any issues before that would be counted as a emergency or existing ailment. It was not even a week after signed up when she got bitten by a rattlesnake when playing outdoors. Embrace quickly accepted the entire claim with no questions asked.
Insurer: Embrace
By: Alice Wang