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You submit a claim then you have to…
You submit a claim then you have to fight to get it paid out Even if you have prior authorization approval for the claim
Insurer: Embrace
By: L
Pets best has continued to help us keep…
Pets best has continued to help us keep our pup in a healthy and happy condition. We were kept informed about delays in handling our claims. It would be helpful if we could get pre-authorizations for treatments and procedures when trying to make larger decisions about procedures and care.
Insurer: Pets Best
By: Jesus
So Grateful for this Excellent Company!
I cannot recommend Trupanion Pet Insurance highly enough! We've used them for two dogs now and they ALWAYS impress me. Here's the thing... you don't think you need pet insurance until you need it! Many years ago - before Trupanion - our little dog Oliver had to have surgery on his spine. It was expensive - like "catch me because I'm fainting" expensive. But he was our baby so you do what you choose to do! After that incident, I did some research and we got Trupanion Pet Insurance. I opted for a high deductible because it keeps your monthly payments lower - and I can stomach a $1000 bill without fainting. It has been about 9 years now and they have been AH-MAZING in their coverage, communication and customer service every step of the way - through surgeries, hospitalizations, various emergencies and even a cancer diagnosis and recovery. Now our little Bailey is 16 and has had a number of issues lately - Trupanion has been a partner through it all and I just got a text from them with their coverage for our most recent claim. I'm so grateful! Listen, if you have a pet - don't wait until something happens. Give yourself a little piece of mind knowing that no matter what comes your way - Trupanion has your back - and in my case, it all started with Oliver's back!
Insurer: Trupanion
By: Vanessa Hunter
Simple to set up with a lot of options
Signing up was so easy. The options were clear, and the process was simple.
Insurer: ManyPets
By: customer
Fast review and payment of claim
Fast review and payment of claim
Insurer: Embrace
By: Terrance Schommer
Thanks MetLife!
I am very happy to have learned of MetLife Pet Insurance. I am very pleased with all the policy offers and would not hesitate recommending them to other pet owners.
Insurer: MetLife
By: Kay
Farmers Insurance Agent - Pets Best Review
I have been very dissatisfied with Pets Best Pet Health Insurance Co. Their Customer Service is sorley lacking. Their Claims Dept. is a joke! Everyone, be aware, upfront, Twelve months veterinarian history is required with every Claim! Even if you have not had the pet for twelve months, does not matter. Doing business in a fair and transparant way should be provided. Not with this company. This is critical criteria, and should be stated in the quoting information, BEFORE someone pays for a policy. I have two Claims, for two pets that needed similar surgery. Coco's Claim was finally paid out... Max's Claim has been repeatedly denied, stating the "not a covered procedure", even though Pets Best paid out Coco's Claim for very similar surgery!! A mass had to be removed from Coco's hip, and a mass had to be removed from Max's side. How can one be covered and not the other? I would be very cautious in my recommendation!!
Spine Surgery Due to Disc Pressing on Back Nerve
Our Beagle had spinal surgery on 5/2/2023 due to her discs pressing up against the nerve causing her tremendous pain. The vet recommended she be put down due to her extreme pain (8 years old) if after the MRI was completed (where the problem could be determined) if it couldn't be corrected. Fortunately, surgery was an option and affording it was possible due to my having pet insurance with Healthy Paws. They reimbursed my claim within one week of surgery through Direct Deposit. When given the choice of being able to save our dog through surgery vs. having to put her down due to cost, that would have been difficult to handle. She is coming along great and it makes me grateful to see her and spend time with her each day so she can live the rest of her normal life comfortably and happily. Thank you!