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Thanks for protecting my pet so quickly…
Thanks for protecting my pet so quickly and efficiently.
Insurer: ASPCA
By: customer
Highly recommend PetsBest!
We have had our insurance thru Pets Best for almost 4 yrs when we got our mini golden doodle. It have been so easy to use the app and submit claims. Highly recommend to anyone getting a new puppy or dog!
Insurer: Pets Best
By: Nicole P
I suggest going with any another company…
I suggest going with any other pet insurance, when you really could use their help, they can't help, they literally take forever to even get back to you about claims you submitted, every claim somehow always "needs more information" even when your profile is complete and the claim is 100% clear and complete, and they have all the information they need or the vet information, this company takes forever for anything, even to get someone on the phone, just to find out they can't help you or your pet, they truly make it seem like they are in this for the money not for the care or concern for you or your pet. this company charges a lot per month for nothing, they think everything is a preexisting condition its truly disheartening and I will be switching, i would never recommend this company. my very first invoice i submitted was when my dog luckily was able to be saved but it cost me 11,000. when i called to follow up on the claim, they said "wow that's a lot of money" "but sorry we can't cover it because the day before she was hospitalized, they told you she was sick???? less than 24 hours prior smh its sad, don't get this company there are way better ones out there
Insurer: Trupanion
By: Kimberly
It was very interesting and helpful…
It was very interesting and helpful Just for Pets
Insurer: ASPCA
By: George Crumbley
easy as 123
It was easy to access the website and program.
Insurer: ASPCA
By: Georgieboy5
Excellent
Excellent service questions all answered.
Insurer: ASPCA
By: Vinay Sandhu
The best - Pets Best!!
I have had insurance coverage through Pets Best for all 3 of my dogs for three years now, and thankfully have never had to file a claim until now. Prior to Pets Best, I had coverage through a different provider and I am happy to say that the claim process with Pets Best has far exceeded the claim process I have experienced with this previous provider! The process couldn't be made any easier! My dog recently came down with a bad case of Pancreatitis that landed him at the emergency vet hospital with a large unexpected bill. Within less than a week of submitting my claim online (which was super quick and easy with no headache involved - just uploaded my itemized invoice), Pets Best had already reimbursed me for the entire bill minus my deductible and co-pay with no questions asked. Even better, they did so through ACH instead of check which made it even faster. The full amount was in my account within 10 days of submitting the claim. I am so pleased with the service I have received with Pets Best and will be recommending them to everyone I know. From Oakley and I both, thank you Pets Best!
Thank goodness
Thank goodness, we haven’t had a need to use it. It’s great to know it’s there if we do.
Insurer: Figo
By: customer
Stacey from Nationwide is the kindest, most helpful individual
Honestly, I have been with Nationwide for sometime now, and to be honest, there have always been people that seem like they are trying to help, but when you call the next couple days nothing changes or they don't receive anything... I finally found the most perfect representative that I would want to speak to every single time I call Nationwide. The representative that I truly believe deserves the absolute most credit for actually caring for your pet, caring for the documents and if they are received, and trying to make your experience as easy as possible is Stacey De Dea. Stacey is truly an AMAZING representative, and deserves recognition from Nationwide themselves. She. goes above and beyond to make sure everything will be in line for your pet. Stacey literally is the only reason I am not going to leave Nationwide. Thank you so much Stacey for all of your help, always. You are a blessing, and especially just an overall sweet, kind, and caring individual. Thank you Stacey for everything you do. Not only for me, but for everyone else that is lucky enough to cross your path.
Insurer: Nationwide
By: Mayar Sadegi
Reliable coverage when unexpected veterinary issues arise
We’ve had Healthy Paws for both of our dogs for several years now and they have been so reliable in the service they provide. If you read what is covered vs not, you’ll never have a nasty surprise for why a portion of the bill isn’t covered. In our experience, they have ALWAYS covered what they claim to cover, super easy to file a claim, and their reimbursement is prompt (within 10 days). Could not ask for a smoother experience. We’ve had a couple major medical expenses for our dogs in the last two years (tumor removal, knee surgery) and having reliable pet insurance made it less financially stressful to get the care our pets needed.
Insurer: Healthy Paws
By: Julie R