154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,760 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,319 reviews

4.9
Healthy Paws

10,775 reviews

4.9
Fetch

27,461 reviews

4.9
Pets Best

14,152 reviews

4.9
Trupanion

62,998 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified May 27, 2023

Claims provess is smooth and quick

Out of all the insurance companies that I checked out, Furkin had a plan that was effective for my 2 Golden Retrievers. Going through their claims process was smooth and quick. Definitely recommend for anyone looking to purchase insurance.

Insurer: Furkin

By: Glen

Useful
Verified May 27, 2023

Excellent Service

As usually… quick and efficient.

Insurer: Trupanion Canada

By: Robert

Useful
Verified May 27, 2023

First pet insurance purchased

The pricing, coverage and deductible options seem to be fair.

Insurer: Trupanion Canada

By: Tanya

Useful
Verified May 27, 2023

Que de bons mots

Tres bon service. Réponses aux questions intelligentes et pertinentes. Pas d’hésitation. Excellent avec Lucie. Merci

Insurer: Trupanion Canada

By: Michel

Useful
Verified May 27, 2023

Satisfied customer.

Trupanion has always been very good to me. I’ve always had good experiences with claims, with money being deposited into my bank account very quickly. Submitting claims with the app is extremely easy. I also love the fact that my vet can bill Trupanion directly. When I’ve needed to call for support, the people I’ve spoken to have been kind, friendly, and helpful, always asking after my dog and sometimes even telling me to give her a hug for them. The only reason my rating is an 8 instead of a 10 is because it is quite costly. I understand why, but most of my family and friends wouldn’t be able to afford Trupanion, or any other insurance company, unfortunately.

Insurer: Trupanion Canada

By: VIVIEN

Useful
May 26, 2023

maggie

great service and prompt reply....they let you know whats going on

Insurer: Pets Best

By: michael

May 26, 2023

It took forever to get a claim back

It took forever to get a claim back, and also got my puppy neutering done, after $650 only received $150 back. Not sure if this insurance really worth anything honestly for $55 per month. That’s $650 an year and $6600 a 10 years, but we all want our pets to live long but this insurance don’t return much.

Insurer: Pets Best

By: Jay Abeysiriwardena

Verified May 26, 2023

Excellent costumer service.

Excellent costumer service.

Insurer: Spot

By: Dania Beltran

May 26, 2023

Quick and easy to submit forms

Quick and easy to submit forms. No claim forms to fill out. Explanation of what is needed is clear.

Insurer: Embrace

By: Maria Dresser

May 26, 2023

Thank you for the past 10 years

I purchased Accident and Illness Insurance protection plan for my cat Dazzle back in 2013. As requested by Pets Plus Us, we took Dazzle to a vet and did a thorough examination to ensure there was no pre-existing condition. Fast forward to 2017, Dazzle was diagnosed with Diabetes and suffered a life-threatening condition called ketoacidosis. We had no choice but to send Dazzle to a pet ICU for a couple of nights. Thanks to the protection offered by Pets Plus Us, we were able to obtain all urgent medical assistance Dazzle required, without being overly concerned about the medical bills. Since then, Pets Plus Us had continued to provide reimbursement for routine Diabetes medication and treatments. in May 2023, Dazzle ended his 6 year battle with Diabetes and we submitted the last reimbursement request with Pets Plus Us for cremation expenses. As always, the claim process was smooth and fast. Following the final reimbursement, Pets Plus Us sent us a sympathy letter, cancelled our policy and backdated to Dazzle's day of passing in the most efficient manner. In conclusion, I thank Pets Plus Us for the service and protection they provided for Dazzle for the past 10 years. For the other reviews that indicated issues with the claims, I would suggest you to follow the process and document requirement in the insurance document. For all past 6 years of my claims experience, all claims were processed and reimbursed with 2 calendar weeks. There might be 1-2 incidents where it took 3 weeks. If your wait time is prolonged for the claim reimbursement, maybe check with your vet to see if they sent in all proper documentation as requested.

Insurer: Pets Plus Us

Veterinarian: Erindale Animal Hospital

By: Ruby

Useful

Compare top pet insurance providers plans.