154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,840 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,322 reviews

4.9
Healthy Paws

10,778 reviews

4.9
Fetch

27,466 reviews

4.9
Pets Best

14,154 reviews

4.9
Trupanion

62,999 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified June 27, 2023

It's worth a try....

As for now no comment and hopefully l will be satisfied and happy getting insurance for my dog. The application and process were easy. Thank you!

Insurer: Prudent Pet

By: Isabelita Peek

Verified June 27, 2023

Easy sign up!

I have not used the insurance yet but the sign up was so easy. I got recommendations on best pet insurance and went to the web site to check it out. It was amazing. They give you the options and you decide what works for you. Prices are very reasonable. If filling a claim is half as easy as the sign up it’s the best.

Insurer: Spot

By: Marcia C.

June 27, 2023

PetsBest is the BEST

PetsBest is the BEST! Submitting claims are so easy in the app and payment is super quick. Highly recommend them.

Insurer: Pets Best

By: Paula Pelletier

June 27, 2023

Excellent service!

Excellent service!! Just when my pet needed the most, Trupanion steps in and saved me

Insurer: Trupanion

By: Villy Velez

Verified June 27, 2023

Frustrating

Every time I try to file a claim it just spins and never sends. Finding some one to help is impossible. May end up ending my dogs insurance with them. Super frustrating.

Insurer: Spot

By: Valerie Jacques

June 27, 2023

Pre-existing scam - now resolved

Feeling completely scammed by Fetch right now. Our puppy had giardia when we adopted her from a rescue - before we had insurance. We got her treated and lab work confirmed it was resolved. Last week she was vomiting and the vet suspected an obstruction. Ordered x-rays which I felt confident approving because I thought I had insurance. Fetch just denied my claim because our dog had vomited in the last year. The two incidents having nothing to do with each other. I wish I was kidding. Vomiting in dogs happens all the time for so many possible reasons and is not a "condition". I'm going to find a better company who knows the actual definition of pre-existing condition. Updated: this is now resolved thanks to advocacy from my vet. If you're denied by Fetch, I recommend asking your vet to help. Not a great experience, but I did get reimbursed.

Insurer: Fetch Canada

By: Ben

June 27, 2023

Their administration fee is absolutely…

Their administration fee is absolutely disgusting. They've surely done their research and determined you'll pay the garbage cash grab fee at checkout. These sorts of junk fees should be illegal. Edit: I advise everyone to have a good look at the boiler-plate reply below and assess. There's actually little information there that you wouldn't already know. So, there's no clarification. All of the expenses they cite are standard operating expenses for an insurance company. You're essentially being charged a fee for the privilege of choosing them as an insurance provider, and they're trying to gloss it over. They know that once you've selected a premium, you've indicated a pain point about coverage for your pet, and they're sticking you with a garbage fee for an application you complete yourself. Keep in mind, most of us fill out the online forms and do the work for them. And to top if off, you pay that fee, and they reserve the right to change the premiums at any point. So, you don't even get a guaranteed rate for a fixed period, and you still pay a nuisance fee.

Insurer: Trupanion Canada

By: Pissed off

June 27, 2023

Allison was amazing!

Allison was amazing in helping me select the best pet insurance plan for my baby. She was patient with my gazillion questions, super friendly, and I felt I was working with a friend vs a "salesperson". Highly recommend Allison if you are exploring pet insurance options!!! Also, this pet insurance seems very comprehensive and well worth it!

Insurer: AKC

By: Stephanie

Verified June 27, 2023

Great customer service…

Meghan was very helpful with all my questions and setting up account . She also explained that trupanion is open 24 hours a day with amy questions. Especially helpful for emergencies Also I have friends that have trupanion and love it

Insurer: Trupanion

By: Sheila Chapin

Verified June 27, 2023

overall friendliness and the …

overall friendliness and the knowledgability of your employees

Insurer: Pumpkin

By: Kenneth Derlatka

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