154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,840 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,322 reviews

4.9
Healthy Paws

10,778 reviews

4.9
Fetch

27,466 reviews

4.9
Pets Best

14,154 reviews

4.9
Trupanion

62,999 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified June 27, 2023

Knowledgeable and friendly

Knowledgeable and friendly

Insurer: Pumpkin

By: customer

Verified June 27, 2023

Great Service

Very quick and efficient responses overall.

Insurer: Pumpkin

By: Alex P

June 27, 2023

For the first couple years they were GREAT,

For the first couple years, i really liked having them as my cats health insurance. they were always prompt and kind and claims took about 48 hours to maybe a week. The past couple times however, have reached into the month section of processing claims and there hasn't been updates and when I call in, nobody seems to know anything. I send emails, and I get generic responses back. Im told someone is on it, and then don't hear from them for weeks. Their customer service has gone down greatly. I am hoping a third time is much better and these are just flukes.

Insurer: Trupanion

By: Laila

June 27, 2023

Great insurance

Great insurance

Insurer: Embrace

By: Jake Smiley

June 27, 2023

Grateful for a quick and easy claim process

Our eight year old dog recently needed emergency spinal surgery. Her treatment included a specialist and a 4 day hospital stay. Despite all the complexities, the claim process was quick and easy. Many thank yous!

Insurer: Pets Best

By: Tracey

Verified June 27, 2023

Customer service was very helpful and…

Customer service was very helpful and help us get what we needed.

Insurer: Trupanion

By: customer

Verified June 27, 2023

So far I have received okay service

So far I have received okay service. I have not yet had to make an actual claim, which doesn't give me a frame of reference for my experience if that happens. Aside that, I appreciate having a plan that covers accidents/illnesses that are unpredictable, without charging an arm and a leg per pet. Still, with 3 pets on my policy who were recently ALL increased simply because we hit a year on the policy, that's a little annoying. Also, my policy was changed without my approval, to a $500 deductible covering 80%, instead of the better coverage I had prior, and I didn't appreciate having my coverage cut. I don't mind paying a fair price, but if annual increases are the norm it may be more cost efficient to go with an initially more expensive company that doesn't do that.

Insurer: ManyPets

By: Mystic Corgi

Verified June 27, 2023

Easy

Claim was easy to submit and reimbursement issued fairly quickly.

Insurer: ASPCA

By: A J

Verified June 27, 2023

Easy Quote

No pushy salesman. Just an easy online quote. Provided choices for my pet. Recommended by my vet.

Insurer: Trupanion

By: Gail King

Verified June 27, 2023

Coverage was clear tu understand

Coverage was clear tu understand. Chat people very helpful. Have not used the wellness coverage yet but hope once we do it will be a great experince as well.

Insurer: Pumpkin

By: customer

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