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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Excellent Service
I have used Nationwide Pet Ins for approx 6 years. I am so impressed with the quick turnaround time once I submit a claim to the time I receive reimbursement. I have told so many pet parents about Nationwide Pet Ins and how easy it is to submit a claim or ask a question, etc. I will stay with Nationwide.
Insurer: Nationwide
By: Bonnie
Wonderful experience with Pets Best
The vet discovered skin cancer on our dog. It required multiple visits, bloodwork and surgery. PetsBest was absolutely incredible. Submitting the claim was so easy. Pets Best provided status updates throughout the process. And PetsBest contacted the vet directly when additional information was needed. We had a wonderful experience with PetsBest and recommend them, and getting pet insurance, highly! Our dog was less than 3 years old when this occurred.
Great Customer Service
I was overwhelmed with the options available for pet insurance, but Stephanie was very helpful in explaining my options and helping me choose the plan that was right for me.
Insurer: Prudent Pet
By: Lisa Holt
Great insurance plan for emergencies
Great insurance plan for emergencies, sudden illnesses and accidents. So far, I have been reimbursed for all emergency visits that I have submitted claims for. The Key is to get insurance for your dog/ puppy as soon as possible when they are still healthy, as that way, you will not be denied for conditions that may develop later in the life of your dog. If you wait until there is a sickness or emergency, those will be considered as pre-existing conditions (just like any insurance policy) and any sickness related to pre-existing conditions will not be covered. So do the wise thing and get Embrace insurance as soon as you get your pet. We chose to go with Embrace in particular because of the excellent reviews for claims settlements and their comprehensive coverage.
Insurer: Embrace
By: JustAnswer Customer
Every time we put in a claim it takes…
Every time we put in a claim it takes forever to get our check
Insurer: ASPCA
By: Chris Varano
I have had this insurance for 2 years
I have had this insurance for 2 years, They have always taken cesar of all our claims I am happy and will keep this pet insurance for as long as we can afford it. I have also recommended to friends and family.
Insurer: Pets Best
By: Kirsten Anderson
Quick & easy claims
Just a few minutes to fill out the on-line forms and the check arrived in less than a week.
Insurer: Embrace
By: Bo
Cheaters. Stay away from healthypaws. They are misleading at best.
Big words, no coverage. Make ASS-U-ME-tions all the time to deny coverage. Try other better companies. DO NOT RECOMMEND.
Insurer: Healthy Paws
By: Sachin
Latest 1 comments
Sachin, We're never happy when we have to deny a claim for a client. All claim decisions are based on your pet’s medical records and the signs/symptoms that are noted in those records by your veterinarian. Most pet insurance companies including Healthy Paws use a pet's medical records to determine if there are any pre-existing conditions that would keep us from approving a claim. While your Healthy Paws plan covers the costs of veterinary treatment related to an accident, illness or injury where the clinical signs or symptoms were first present after the enrollment date and waiting periods, pre-existing conditions are not covered by your plan. As such, we were unable to provide coverage for your recent claims as that condition was pre-existing. Our team has provided more detailed information in their emails to you, including information on our claims appeal process.
I was having difficulty filing a claim
I was having difficulty filing a claim! Your employees were so helpful in getting me where I needed to be!
Insurer: Embrace
By: customer