154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified July 15, 2023

I’m not sure this is a legitimate…

I’m not sure this is a legitimate company. They show a phone number, but it doesn’t connect in Canada or in the USA. Emails are not answered and returned. What good is this?

Insurer: Spot

By: Terry F

Verified July 15, 2023

Quick claim approval

I submitted my claim in the morning and received reimbursement on the same day!

Insurer: Figo

By: Gen S.

July 15, 2023

I've had MetLife for a year and a half & I'm appalled by the bad reviews, reminds me of paid hacks posting negative reviews on Yelp

I've had MetLife for a year and a half. Every claim has been paid, the longest I've had to wait was 2 weeks. They pay for all parasite % heartworm preventatives, with wellness they pay 100% of vet visits and they pay what the vet charges, not some silly limit like $150 for a spay/neuter that you see with some companies. I'm not sure why all the negative reviews but I can't believe they have gotten that many complaints, they have been great!

Insurer: MetLife

By: LB Reno

July 15, 2023

I am very happy with Fetch

I am very happy with Fetch. This is the first pet insurance I have ever purchased. I had to file a couple claims and Fetch kept me updated on the progress to review and finalize the claim. I was very impressed with the short amount of time it took to finalize and deposit directly into my bank account. I would highly recommend Fetch pet insurance.

Insurer: Fetch

By: Kathy Page

July 15, 2023

Boxer puppy had a GI Tract inflammation…

Boxer puppy had a GI Tract inflammation problem for several months. Billing response was very quick and received payment within a few days. Would highly recommend Fetch as service was GREAT!!

Insurer: Fetch

By: Robert Schaack

July 15, 2023

Mostly positive experience once understanding the procedures

Well, coming over from another company once my previous dogs passed away, it's been a process learning the new rules. Now that I know what you need to process the claims things have been going smoothly. It does take a little longer for payment than my previous carrier, but that is to be expected with a new company. Once the claim is complete the payments are in my bank account within a few days. All and all they have been good to work with.

Insurer: Fetch

By: Shelby and Charles

July 15, 2023

Eye surgery for Retreiver Possible

Thanks to Healthy Paws my boy was able to get eye surgery for a tumor that had developed behind his eye. It was very painful for him and needed to be removed. Healthy Paws paid the claims timely and checked on his recovery, So happy I have Healthy Paws in my pups corner couldn’t have done it without them.

Insurer: Healthy Paws

By: Michele

Useful
July 15, 2023

Fetch is a good investment in your pet…

Fetch is a good investment in your pet so if/when they get sick or have a health condition it doesn't break the bank. Claims are easy to submit and repayment can be deposited directly into your bank account.

Insurer: Fetch

By: Sam Watkins

Verified July 15, 2023

Easy to follow.

Easy to follow.

Insurer: Trupanion

By: DeniseFoster

Verified July 15, 2023

The ease of delivering the claim and…

The ease of delivering the claim and expeditiously resolving it. Well done!!!

Insurer: Figo

By: Felicia

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