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They Deserve To Be Sued For False Advertising
I could write a soliloquy on the hoops I’ve had to jump through with this company. Quite honestly, if you can afford to pay for this monthly premium, you can afford to pay out of pocket for any care a healthy animal would receive. It would be far less expensive and void of the headache of dealing with them. You’re required to submit certain documents in order to even get the insurance, including a full medical history, plus a new physical exam for your pet in order to secure the insurance. So why they need all of this information submitted with every single claim is beyond me! It is a hassle to you and to the vet because they literally have it all on file. But why do they do it; to delay, delay, delay and ultimately to place on hold or deny any illness claims you submit. When asked where are the documents, you’ll never receive a response. It’s never a hassle for them to take your money, but always one when it’s time for them to pay up. I’d never recommend them for illness coverage. You’ll be paying them and the medical bills, when you can just pay the medical bills, because you’ll never see a dime back from them. The wellness prevention package is worth it because it’s basically like a loan of your money upfront. But guess what; that’s an add on service so you can’t purchase it without the illness coverage. This company deserves to be sued because they are in no way fulfilling their duties and are misleading their services to get your money. Don’t waste your time or energy. You’ll regret it. I certainly did. And so does my dead cat.
Insurer: Embrace
By: Ebony McKewn
Pack your patients …
Seems filing claims are taking much much longer than previous or expected. Coverage is expensive and contemplating if this insurance is a good fit. I get emails weeks after claim should be taken care of saying sorry for the delay. I filed a claim June 13th and now it’s July 17. Still waiting.
Insurer: Pets Best
By: Rachel McKay
Rebecca’s excellent service!
Rebecca provided a: Thorough explanation of coverage options and a whole lot of patience.
Insurer: Prudent Pet
By: Ronnie Blevins
Healthy Paws Makes Claims Easy
Our four and a half year old dog seemed "off" and was going to into his crate, facing the wall multiple times a day. We discovered that he had a badly cracked pre-molar causing him pain. The surgery to remove it was expensive; about three thousand dollars, but only a couple of scanned documents and a few weeks weeks later Healthy Paws reimbursed two thirds of the cost. And our little love is back to his smiling happy self. Human health insurance companies could learn a thing or two from Healthy Paws.
Insurer: Healthy Paws
By: Jessica
Your turn around time is great
Your turn around time is great Thank you
Insurer: Figo
By: customer
Awesome
Awesome! Filed my claim through the app, within 24 hours claim was closed!
Insurer: Figo
By: Dolores
LateOn claims and Not very prompt handling claims to
Not very prompt handling claims to Get insurance to cover bill after I pay it takes a while for your business To review The Claim
Insurer: Embrace
By: Christopher Cibulski
Trupanion is very customer friendly
Trupanion is very customer friendly, they are proactive and helpful. I am very pleased with my choice of ensuring all my pets with Trupanion.
Insurer: Trupanion
By: Richard Hasselbach
Embrce is the Place
Embrace Insurance makes it so easy to submit a claim and I really like the people who work here and are a pleasure to talk to.
Insurer: Embrace
By: Ann Marie Buffa