154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,679 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,318 reviews
10,767 reviews
27,453 reviews
14,149 reviews
62,992 reviews
Category with most reviews
This chart shows the distribution of review categories.
Not getting replies regarding questions…
Not getting replies regarding questions is frustrating. I'm having second thoughts about selecting insurance through ASPCA rather than another provider.
Insurer: ASPCA
By: Linda Hammill
15 years of great service even at the end..
I would just like to thank you for your approach over the last 15 years on dealing with claims and final claims on my Labs. Your customer service has been outstanding. When I replace my girl you'll be my go to choice of insurers.
Insurer: ASPCA
By: Laurence Pengelly
The site was easy to use and understand…
The site was easy to use and understand what I was getting covered.
Insurer: Pumpkin
By: customer
How dare they label my dog
I just received a notification from Pumpkin regarding an appeal to a claim I submitted and they labeled my dog as having "consistent behaviors of aggression and anxiety." I filed an appeal for a claim that was denied because they decided it was a pre-existing condition. After the 4th of July on a night that I went out, my 7 year old German Shepherd was barking uncontrollably. My neighbor told me there were some large fireworks going off which probably brought on the anxiety, plus he started chewing on some things; for the first time he showed these signs of anxiety. The next day I called the Vet and he prescribed a medication that would calm the dog. Pumpkin originally denied the $57 medication claim because they called it as a pre-existing condition. They again requested all his records from the Vet, it was obvious they were phishing for an excuse to deny the claim. Even my Vet submitted a letter to Pumpkin. They claim that due to his records they found him to be aggressive and they have now labeled him that way. My German Shepherd goes for grooming once a month, has never bit anyone, he is well trained, loves people and children, so these are not signs of an aggressive dog. When he goes to the Vet, yes he gets uncomfortable if they are looking at a wound or getting shots. If you are taking your dog to the Vet it's because they are sick or have some kind of injury. How do you expect a dog to react, a muzzle is put on him and he then feels safe and calm. In the email by Brittany Spears she stated the following; "As a sign of good faith we are allowing Dexter's firework phobia separate from his pre-existing anxiety and aggression at the vet. This claim has been reprocessed. Since Dexter has displayed consistent behaviors of aggression and anxiety at the vet which began prior to the policy effective date, this condition will remain a pre-existing condition." I guess Pumpkin feels they are doing me a favor by paying the claim, when in fact it was a legitimate claim. How dare Pumpkin label my dog with behavior problems as stated by Brittany Spears who sent the email to me. My first strike against Pumpkin. Think twice before choosing Pumpkin.
Insurer: Pumpkin
By: LD
Best pet insurance company!!
Best pet insurance company!!! Never have any issues with reimbursement!
Insurer: Embrace
By: Lois Janke
I love that Pumpkin is connected with…
I love that Pumpkin is connected with the vet!
Insurer: Pumpkin
By: C Rush
Excellent first experience with pet insurance
This is my first experience with pet insurance and I am very happy with the product and process. I was able to submit my claims easily and seamlessly, and they were approved promptly. I quickly received a direct deposit for the correct amount.
Insurer: Embrace
By: Amy DiDonna
Needing H E L P, and wanting a response.
In receiving my initial COPY of insurance policy~ It requested I set up and online account, or if that is done~ Sign In is the next option~ I could not even sign in~ got a message on the Set Up and Account~ STATING~~ MY INFORMATION IS NOT THE SAME AS Information submitted to accept choices for the policy THEREFORE~ I can't get and DO NOT HAVE the copy of my PAID FOR INSURANCE POLICY FOR Bailey Noelle Mueller. I have written requesting help to set up and account X3, finally receiving you email response. When selected, ASPCA Page~~ IT WANTS ME TO SELECT GET A QUOTE. I have a quote, and have paid for my first months payment. I WANT TO SET UP AN ACCOUNT-----SO I DON'T HAVE ANY PROBLEMS WITH MAKING A CLAIM OR HAVING ANY QUESTIONS. THIS IS WHERE I AM AT NOW~ I HOPE BY WRITING THIS X4, MAYBE SOMEONE WILL RESPOND. Another Question: Can I set up and Auto-Pay Account?? Awaiting your reply.
Insurer: ASPCA
By: Sandra Mueller
My shih tzu
My shih tzu, Loki, developed an autoimmune disease that was expensive to diagnose and was treated with expensive medications for a while. More recently she needed surgery on both knees. If I hadn't purchased Healthy Paws Pet Insurance I could not have afforded to care for my beloved pet. I am so grateful to family who insisted I get pet insurance. It takes less than a minute for me to file a claim and Healthy Paws reimburses me within two days.
Insurer: Healthy Paws
By: Lisa Laventure
Terrible Pet Insurance Company
Terrible experience it is basically throwing away your money. They look for any reason not to reimburse you after something happens. Please do not choose Spot Pet Insurance. I was denied on 3 out of 3 claims
Insurer: Spot
By: Imcneill