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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 19, 2023

Don't sign up for this company bad service

Don't sign up for this company they are scamm you'll pay for the insurance and they will never send you a check for when you use it I spent 1600 on my dog and 800 on my cat has been 4 months and no checks I'm tire to call them everytime they keep asking for addition information and on tome they lost everything I had sent as ked me to send again . I lost how many time I called them and never get the problem fixed but they keep charging me every month . I'm not satisfied at all

Insurer: Healthy Paws

By: Nilton

Useful
Latest 1 comments
Posted: | By: Healthy Paws Customer Service

As per the policy we do require medical records for all enrolled pets in order to process claims. At minimum we require the notes from the enrollment exam as outlined in your policy. When you enrolled online and prior to completing the enrollment process, you were asked and checked off a box noting that an examination was performed within a specific time frame based on the age of the pet you were enrolling. When an enrollment examination is not performed prior to enrollment or during the waiting period, this will affect the last day of the waiting period. Not having an enrollment exam may result in the denial of claims related to any signs and symptoms that are present at the time of the exam. Claims denied for pets due to a lack of an enrollment exam are denied under the policy's waiting period exclusion, which is currently the case for your pet. If your baby has *any* prior vet visits to the one noted in our customer care team’s email to you, let us know.

Verified July 19, 2023

Pet Parents Cannot Afford to Not Have Pet Insurance

Never in a million years did I think I would have a Vet bill this high, but it did. Leo, my 13 year old cat had three severe complications all within a two week time period. I considered letting him go, but the Vet told me had a good prognosis and I had Trupanion Pet Insurance on top of that so we proceeded. One thing led to the other and when it was all done I ran up three credit cards and maxed out one of them to pay Leo's bill. I'm happy to announce that Leo is doing great as if the whole incident never even happened. I'm even more thrilled that as promised Trupanion paid paid almot 90% of the bill minus a couple of very small exclusions. To anyone considering pet insurance, it is my opinion that you can't afford to not have it. I wouldn't have a Leo right now had it not been for Trupanion. The monthly plan pales in comparison to what a major vet bill can run. It is so worth it and I am so grateful for Trupanion.

Insurer: Trupanion

Veterinarian: Veterinary Emergency Group

By: Joelle

Useful
Verified July 19, 2023

Easy to maneuver around the website

Easy to maneuver around the website. I did a lot of research on a lot of the pet insurance and this one seem to be a lot better as far as your options and the way you worded everything I guess it just seemed a lot better than the others.

Insurer: Spot

By: Debra Tynes

July 19, 2023

Love this company...you set up your own…

Love this company...you set up your own policy and get reimbursed for just about everything.

Insurer: Embrace

By: Herb Taylor

Verified July 19, 2023

Spot made this an easy decision.

Easy to navigate website. All the informational you need to obtain is easy to read and locate. Monthly credit card payments. Claim payments are by check or direct deposit. Great customer service as well!

Insurer: Spot

By: Teri

July 19, 2023

Fetch is the best

We have been very pleased with Fetch. Our youngest pup just underwent major surgery and Fetch was prompt and courteous regarding the review and reimbursement of our claims. Highly recommend Fetch Pet Insurance.

Insurer: Fetch

By: Jen Abramowitz

Verified July 19, 2023

Healthy Paws is great!

Healthy Paws is great! We have used them for both of our dogs since they were puppies. They have saved us SO much money for smaller medical issues over the years. Recently, our dog had to have ACL surgery which cost $6000- Healthy Paws covered almost all of it. They also refunded us via direct deposit in 2 days. I am very pregnant, so this was very helpful to get the surgery paid off quickly. Their website is quick and easy to use. They even checked on my dog after the surgery. Would highly suggest!

Insurer: Healthy Paws

By: Kayla Branch

Verified July 19, 2023

The coverage I need for my pet..user…

The coverage I need for my pet..user friendly app plus affordable insurance for my fur baby

Insurer: Spot

By: Joella DeLong

July 19, 2023

Nothing’s covered. Even with Coverage.

My dogs ear infection wasn’t covered because it’s … pre-existing. Still very confused on how that can be and why I’m even paying for this insurance when there’s no coverage 🙃

Insurer: Pets Best

By: T P

Verified July 19, 2023

Just for my Rosy!

Ya'll stepped up when BIVVY closed.... thanks. Better coverage too.

Insurer: Spot

By: Holly

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