154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,760 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,319 reviews
10,775 reviews
27,461 reviews
14,152 reviews
62,998 reviews
Category with most reviews
This chart shows the distribution of review categories.
Peace of Mind
I've been with Fetch (previously Pet Plan) for almost 10 years now. I'm thankful to have the peace of mind when something goes wrong that I can get my pet the treatment he needs without being concerned of the financial burden. I recommend Fetch for any pet owner.
Insurer: Fetch
By: Maureen Lucarelli
Pleased with the quick response
Pleased with the quick response, thank you!
Insurer: Pumpkin
By: BC
Bad servise
I purchase the pet insurance. Took my dog to the vet for routine vacinations. Submitted the claim over 3 weeks ago. And they have not paid for the claim. So . I have cancell the insurance with them.
Insurer: Spot
By: Mariluz
Highly Recommend!!
Pumpkin insurance has been great for our pet. Almost all of our claims have been covered and the customer service is great! 100% worth the money.
Insurer: Pumpkin
By: Emily
Never covered one claim
I had four pets covered by Embrace. They never approved a claim for any of them. My vet noted some tartar on my rescue dogs teeth and I got a letter stating that until I had the dog anesthetized and had the tartar removed under anesthesia no "related" dental problems would be covered. Even the vet was not recommending such a dangerous intervention so why was the insurance company creating such a barrier? It seemed cold and about money to me. This was just one of the many times I felt exploited by the company for my desire to protect my animals' health. In my case, they seemed oriented primarily to deny current claims and protect themselves against future claims. I cancelled the policy. I recommend you look elsewhere for your pets.
Insurer: Embrace
By: Cailin Qualliotine
Easy to sign up
Easy to sign up. Had question on pups health and assisted immediately, even a call back.
Insurer: Spot
By: Martha Martinez
I must say I am extremely disappointed…
I must say I am extremely disappointed with the service I received. I submitted my SOAP notes and invoice, but unfortunately, my experience has been far from satisfactory. It has been over a month now, and I am still facing issues with the claims process. Initially, I provided all the necessary documents as requested, but the they keep asking for additional document without providing clear guidance on what is missing. This lack of clarity has left me feeling frustrated and helpless as I don't know what else to submit. To make matters worse, the customer service representatives have been unhelpful and seem disinterested in resolving my concerns. They repeatedly assure me that they will contact the claim department, but I have yet to see any tangible progress. At this point, I am seriously questioning whether the effort and time I have invested in this process are worth it. The whole experience has been arduous and has left me feeling let down.
Insurer: Fetch Canada
By: Fanny Hui
Pumpkin is a must for my two Aussies!
I love Pumpkin and have it for both of my Aussies. I submit claims for their annual examine and payment goes directly to my bank account
Insurer: Pumpkin
By: Dawn Patrick
PetsBest is the perfect name for this insurance co.
Hi. I love PetsBest! Never have I ever had an issue with a claim being paid. If a claim is taking longer than expected, they always send me an email letting me know they're working on it and if they still need medical records from the vet or any other document needed to finish a claim. When I call on the phone, they are always cheerful and want to help me. I really appreciate that very much. Just as how I came to know PetsBest, from a friend's referral, I highly recommend PetsBest to all my friends and family
Insurer: Pets Best
By: Debra Stecklein