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My experience is not "great." It's…
My experience is not "great." It's satisfactory. I am not pleased at the rejection of our claim for follow-up services at the vet that were directly related to an emergency ER visit for our cat. While MetLife covered the ER visit to the extent of our insured contract, it did not cover to the full extent for the follow-up vet visit which was absolutely necessary. We pay for insurance and expect you to keep your end of the bargain.
Insurer: MetLife
By: customer
Fast claim review and payment.
Fast claim review and payment.
Insurer: MetLife
By: customer
So far they seem to be a good company…
So far they seem to be a good company that pays out when you have a sad situation with your dog
Insurer: MetLife
By: Dennis M
Animal coverage helps save lives
This company is helping animals in so many ways.
Insurer: MetLife
By: Martin Mauller
not enough information or not detail…
not enough information or not detail about the services covered or not covered
Insurer: MetLife
By: Rita Lovelace
Stress reliever The best thing about my Metlife pet…
The best thing about my Metlife pet insurance program was the relief it gave me knowing that if anything happened to my pets I didn’t have to worry about expenses. I have two stress and anxiety service dogs and their health is extremely important. Knowing expenses wouldn’t be an issue was in itself a stress reliever.
Insurer: MetLife
By: Eileen
Submitted claims
I have submitted claims that, without clear justification, are being asked for additional documentation. When something is missing, the follow-up emails do not provide enough information explaining why the requested documents are important.
Insurer: MetLife
By: Herminia Gutierrez
Met Life has been very successful…
Met Life has been very successful submitting claims and standing behind their work.
Insurer: MetLife
By: customer Brenda S
It was really easy to apply. Having to go through several pets with expensive health issues I decided to get pet insurance for our new puppy.
It was really easy to apply.
Insurer: Nationwide
By: Kim