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My request for reimbursement was…
My request for reimbursement was handled quickly
Insurer: Spot
By: Loretta Giordano
Long term very happy customer.
Have been with the company for years, great service and fast payment on claims.
Insurer: MetLife
By: Joe Hoffman
My claims were processed fast and…
My claims were processed fast and efficient. I'm very pleased.
Insurer: Spot
By: Belinda Gear
Straightforward & reliable
Compared to the two previous insurers I've used, PB has been reliable, straightforward and accessible. They get backed up from time to time, but always let you know they haven't forgotten about you. What more can you ask for in an insurer?
Insurer: Pets Best
By: JeF
First time experience with Fetch
Easy to make a claim through the app. Kept informed about claim status. I liked that I could get pre-approval.
Insurer: Fetch
By: Maureen
Very happy with the coverage.
Very happy with the coverage.
Insurer: Pets Best
By: Richard
Straightforward
My first claim was straightforward to submit. I appreciate how easy it was, and I received my reimbursement within the week
Insurer: Spot
By: MK
Please read-do not choose MetLife
Our cat Mouse was diagnosed with a rare sarcoma after getting a cyst removed and biopsied. The cyst on his leg was present for a few years prior and had been drained, aspirated and the fluid looked at under a microscope. We were told this cyst was not a problem and to have it removed at his next dental-so that we did. This new cancer diagnosis was shocking and heartbreaking to us. Also shocking and heartbreaking was that MetLife did not have our backs, denied all of our medical claims and left us to pick up the pieces of this nightmare. Mouse was not given a good prognosis without treatment. We pursued chemo right away under the guidance of our vet and oncologist all the while believing the MetLife who we have paid our hard earned money to for a few years now, sent them business by referring two friends, my parents, my sister-would cover this devastation only to blindsighted by a denial for ALL claims relating to his diagnosis. Mouse had two surgeries, many follow ups and ER visits AND chemo treatments ALL of them not covered. MetLife has claimed this ‘cyst’ was pre-existing. We have tried endlessly with the support of our vet and oncologist to explain to them this is NOT a pre-existing condition, this is a NEW diagnosis to no avail. Why have we been paying them for years for them to desert us in the worst of times? My advice to you-please do not choose MetLife, please do not trust MetLife-because at the end of the day they will NOT choose you. We found out the hardest way
Insurer: MetLife
By: Christina collins