154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified October 05, 2025

My request for reimbursement was…

My request for reimbursement was handled quickly

Insurer: Spot

By: Loretta Giordano

Verified October 05, 2025

Long term very happy customer.

Have been with the company for years, great service and fast payment on claims.

Insurer: MetLife

By: Joe Hoffman

October 05, 2025

Very understanding

Very understanding

Insurer: Pets Best

By: Nancy Stoutenburgh

Verified October 05, 2025

My claims were processed fast and…

My claims were processed fast and efficient. I'm very pleased.

Insurer: Spot

By: Belinda Gear

October 05, 2025

Straightforward & reliable

Compared to the two previous insurers I've used, PB has been reliable, straightforward and accessible. They get backed up from time to time, but always let you know they haven't forgotten about you. What more can you ask for in an insurer?

Insurer: Pets Best

By: JeF

Verified October 05, 2025

Grateful

Great communication and fast turnaround

Insurer: Pumpkin

By: Y M

Verified October 05, 2025

First time experience with Fetch

Easy to make a claim through the app. Kept informed about claim status. I liked that I could get pre-approval.

Insurer: Fetch

By: Maureen

October 05, 2025

Very happy with the coverage.

Very happy with the coverage.

Insurer: Pets Best

By: Richard

Verified October 05, 2025

Straightforward

My first claim was straightforward to submit. I appreciate how easy it was, and I received my reimbursement within the week

Insurer: Spot

By: MK

Verified October 05, 2025

Please read-do not choose MetLife

Our cat Mouse was diagnosed with a rare sarcoma after getting a cyst removed and biopsied. The cyst on his leg was present for a few years prior and had been drained, aspirated and the fluid looked at under a microscope. We were told this cyst was not a problem and to have it removed at his next dental-so that we did. This new cancer diagnosis was shocking and heartbreaking to us. Also shocking and heartbreaking was that MetLife did not have our backs, denied all of our medical claims and left us to pick up the pieces of this nightmare. Mouse was not given a good prognosis without treatment. We pursued chemo right away under the guidance of our vet and oncologist all the while believing the MetLife who we have paid our hard earned money to for a few years now, sent them business by referring two friends, my parents, my sister-would cover this devastation only to blindsighted by a denial for ALL claims relating to his diagnosis. Mouse had two surgeries, many follow ups and ER visits AND chemo treatments ALL of them not covered. MetLife has claimed this ‘cyst’ was pre-existing. We have tried endlessly with the support of our vet and oncologist to explain to them this is NOT a pre-existing condition, this is a NEW diagnosis to no avail. Why have we been paying them for years for them to desert us in the worst of times? My advice to you-please do not choose MetLife, please do not trust MetLife-because at the end of the day they will NOT choose you. We found out the hardest way

Insurer: MetLife

By: Christina collins

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