154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

October 13, 2023

This company sucks with timelines

This company sucks with timelines. We have been waiting for them to review my dogs medical history to determine if the costs will be covered. I have spoken with the vet and they seem to be providing Embrace everything that they have asked for in a timely manner yet nothing. This frustration could have been avoided had Embrace kept me in the loop of any and all updates. This would have been helpful instead of me trying to track information. Once the coverage term expires I will be looking for another pet insurance company.

Insurer: Embrace

By: Faith Rains

Verified October 13, 2023

dogs

my dogs have a happy life

Insurer: Figo

By: Joyce

October 13, 2023

We have had a very tough year with our…

We have had a very tough year with our dog! She has had knee and stomach surgeries. The process for reimbursement and support from Embrace staff has been so helful.

Insurer: Embrace

By: Biz Magarity

October 13, 2023

quick and very responsive

quick and very responsive

Insurer: Pets Best

By: cm

October 13, 2023

They pay claims

They do what an insurance company should do: pay you for submitted claims. I have submitted 3 claims and all 3 have been reimbursed as I expected and fairly quickly. I have called them multiple times to check in items and their customer service staff is friendly and helpful. Very happy with this service and we will be renewing our insurance next year!

Insurer: Pets Best

By: Shelly Hunert

Verified October 13, 2023

Way overpriced and don’t cover everyday…

Way overpriced and don’t cover everyday basic flea, tick and Hearworm meds beyond a small allowance. Purchased the premium plan with wellness for over $700.00. Had basic care and spay but never came close to getting over $300.00 covered return dollars to us. Will not recommend, did not renew. Recommend anybody but spot.

Insurer: Spot

By: Guy

October 13, 2023

Extremely satisfied with MetLife Pet In’s.

It’s been a year since I signed up my precious St. Bernard with MetLife, and I glad I went with them! They are very courteous, friendly, and extremely helpful. Their claim processing time has been for 95% of the time in a timely manner. I have and will continue recommending them to family, friends, and at the vets office!

Insurer: MetLife

By: Marie

Useful
Verified October 13, 2023

I'm very Happy with Spot, reimbursement was fast.

I'm very Happy with Spot

Insurer: Spot

By: Donna Luke

October 13, 2023

Aviod

Aviod, these people deny all claims wrongfully claiming they are existing conditions. I am changing to somebody more reputable

Insurer: ASPCA

By: Michael S

October 13, 2023

The claim process is easy to follow

The claim process is easy to follow. Communication is beyond great. Website is transparent and simple. I don't like billing but this is the VET world and once you understand what's going there's no second guessing. Embrace has taken it upon themselves to educate their customers in a very simple fashion and I really appreciate their patience and consideration.

Insurer: Embrace

By: Vannessa Spence

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