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Mixed Review on Claim Reimbursement
Claims are easy to file. Routine care reimbursement is easy. Medical claim reimbursement is NOT. - Currently dealing with a small medical claim, less than $400. They're asking for vet records going back to 2022. This dog wasn't born until June 2023.
Insurer: Spot
By: Jennifer
Thrilled I've Got Fetch
I am so thrilled first, that I got pet insurance, and second - that I picked Fetch. Very easy to understand and straightforward. Response time has been pretty good as well! You receive frequent updates on claims and explanations on results. You can also pull up records even after a claim has been settled. Both of dogs came down with pneumonia this fall that would have been thousands in expenses with no recoup. Thanks to Fetch, that's not the case!
Insurer: Fetch
By: Pam Jahnke
Very disappointed with the service
Very disappointed with the service. I was with Fetch over 3 years and never submitted a claim. I have three animals with them paying over 2k annually for their premiums. In three years I’ve ONLY received $150 in total. My dogs had to get an extraction on their teeth and Fetch denied their claims as my dogs don’t go to the vet annually as its stated in some small fine print. My dogs are healthy and I wasn’t aware that they still need to get annual checkups. VERY DISAPPOINTED!!
Insurer: Fetch
By: L A
Simple and straightforward process for claims
Submitting claims is super easy and the follow up communication until we received our reimbursement kept us updated with the process.
Insurer: Fetch Canada
By: Lori Chang-Shivji
Getting better
Waited for auto deposit get set up but it took too long my claim became denied. Processing times are horrible.
Insurer: Fetch Canada
By: Andy
I’ve been with Embrace for 3 years
I’ve been with Embrace for 3 years. My experience is Embrace pet insurance has been excellent for the past three years. The claim process is easy with a user-friendly platform and quick picture uploads. They have approved all claims without rejection and cover a wide range of conditions, including emergencies. Payments are directly deposited into your bank account with minimal wait times. I highly recommend Embrace to any pet owner.
Insurer: Embrace
By: Rancho Santa Fe
So Worth It!
Ive never used pet insurance before so I had to do a lot of research to figure out which one I wanted to use. I settled on PetsBest with high hopes for my fur babies being taken care of. I bought them a few months worth of their flea, tick and heartworm prevention but couldn't figure out how to submit a claim for an online medication order. I contacted PetsBest using their online chat system, and they were beyond friendly and helpful. I had so many questions about the process but they helped me through everything and I made my claim successfully. Received the payment within the promised time frame, too! They're already very stellar and I am excited they will be taking care of us and our babies! Thank you, Pets Best!
Always helpful
This is the 2nd time filing a claim for this naughty boy and MetLife is always very helpful and punctual about getting your claim taken care of. So happy to have them
Insurer: MetLife
By: Summer
Quick answer and detailed explanation…
Quick answer and detailed explanation made it helpful for me to understand the bill
Insurer: Pets Best
By: Sonya Wasierski
Easy claim process
Easy claim process, quick reimbursement!
Insurer: Spot
By: April Labadie