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Pet Insurance
Your web site is very easy to use. Shopped other insurances and Fetch seemed the best for me.
Insurer: Fetch
By: Sherry Holder
Easy process to submit claims
Easy process to submit claims, helpful call center and quick claim reimbursements.
Insurer: Embrace
By: AK
Quick Processing
I took my youngest pup to the vet for a routine check up & vaccines, I submitted the claim on Wednesday after 5pm and shortly after 11pm I received a notification it was approved!! I love the coverage, it’s great for my pack.
Insurer: Pets Best
By: Paige Namanny
I am giving two stars only because each…
I am giving two stars only because each time I spoke to someone they were polite and professional. I started our insurance for our seven year old healthy Yorkshire Terrier we rescued at age 3. He has no “existing illnesses.” As was established by his Veterinarian. One time in March of 2023 I had to take him to Michigan State University Emergency services veterinary clinic for vomiting and diarrhea. Possible pancreatic attack for eating a piece of fatty lamb. The only time ever that we had him he had had an illness. Fast forward to a visit to a Florida resort where there was a canine viral thing going around the resort and everyone’s dog was getting ill including finally my Levi. Now the second time he was ill ever. I rushed him to the local VET ER and thousands of dollars later they stabilized him. The vet told me herself it was not pancreatitis. After a painful series of emails once I put in my claim for that Florida ER visit and Embrace becoming hyper focused on the ER visit to MSU I said to my husband they are going to deny the claim. They started asking for the MSU “notes” a YEAR ago. Levi had never been sick with ANYTHING else but they were laser focused on that visit to Michigan State. Sure enough, claim denied. Why? My Florida ER medical papers listed as one “possible” cause (which was a generic code given for all stomach issues) was pancreatic issues. Therefore since my claim occurred April 2024 and wasn’t 1 full year without Levi ever having vomiting or diarrhea that meant he had a “pre-existing condition.” Claim denied.” Even though this was NOT a pancreatic attack conclusively determined by any of the testing done. In addition Embrace went through Levi’s records and gave me a new laundry list of “pre-existing conditions” they would not cover going forward. His knees, teeth and a whole host of other problems they dreamed up. Yeah. I canceled. BTW. This Claim happened in April it took over a month of haggling —back and forth emails—having to call them immediately “or your claim could be held up” and bothering both Michigan State University -which my dog saw only one time and my other vet. They looked for ANY reason not to settle the claim as it was thousands of dollars and found their reason. Do not bother with them. Polite but they don’t pay out.
Insurer: Embrace
By: Consumer
Embrace did a wonderful job handling…
Embrace did a wonderful job handling our first claim for Georgia - so happy we got her covered through your company.
Insurer: Embrace
By: Craig Stevens
Not your typical Insurance Company!
Spot is a great insurance company - and I never imagined saying that about any insurance company! We have an elderly cat who has developed several issues lately. The vet bills are expensive and frequent, but so far Spot has paid us for every claim. All they ask is adequate documentation. They have paid for their fee this year 2 times over. I definitely recommend this company!
Insurer: Spot
By: April Mason
Satisfied with coverage & overall…
Satisfied with coverage & overall experience. Claim process is easy & quick. Will reman with SPOT insurance. Recommend insurance to others.
Insurer: Spot
By: Sylvia Lopez
Very Quick
Very Quick getting a response back from our claim.
Insurer: Figo
By: Jacqueline
Great experience
Great experience! Clear breakdown. Smooth transition
Insurer: Spot
By: Marianna Cruz