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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Quick & Easy
Easy to upload receipts and quick payment options. My only wish is that I could add coverage to my existing coverage before the renewal date. For example I want to add preventative coverage, but have to wait until the year is up. Otherwise I’m fully satisfied.
Insurer: Spot
By: Ali S.
Website instructions were very clear…
Website instructions were very clear and easy to follow. The various coverage choices were well laid out so it was easy to determine which ones fit my needs best.
Insurer: Spot
By: William
Easy to set up and do business with
Easy to set up and do business with, Thank you
Insurer: Prudent Pet
By: Fran Saia
Super easy to sign up and get documents…
Super easy to sign up and get documents uploaded!
Insurer: Fetch
By: Megan McManus
Great coverage
Great coverage, fast claim process and excellent customer service.
Insurer: Spot
By: Abel Mendoza
They are pretty good
They are pretty good. The reason I took off a star was because I didn't get an email about my renewal and the price went up by atleast 15 dollars.
Insurer: Figo
By: Jesus Martinez
Easy
It is easy to make a claim and haven’t had any issues getting fair reimbursements.
Insurer: Spot
By: Kaylan Hosto
Nationwide Dropped Coverage for my Senior Dog
I have been a Nationwide pet insurance customer for 6 years and overall had a good experience with claims and reimbursements, even through my dog being diagnosed with a heart condition. That changed this fall when I received a letter stating I needed to update my payment information by a certain deadline, which I did. However, when I logged on to submit a claim recently, my policy had expired. After speaking with Nationwide's customer service team, they admitted that although I provided updated payment information on time, their system failed to take the payment automatically. I was never informed that I needed to call them to run the payment or that my policy had expired. I asked for my policy to be reinstated since I did everything I was asked, but neither Octavia with customer service nor Ken the sales agent was willing to re-enroll me at the previous rate I have been paying faithfully for years. Needless to say, I am beyond frustrated that Nationwide has dropped me and I am left with no coverage for my beloved senior dog.
Insurer: Nationwide
By: Alex Welch Blattner
Healthy Paws os
I am so glad I selected Healthy Paws as my pet insurance provider, The coverage and customer service are amazing. My dog recently had surgery and the claims process was so easy. Filing claims took less than two minutes to complete. And the payment of the claim was turned around within a couple of days. I highly recommend Healthy Paws to anyone looking for pet health insurance.
Insurer: Healthy Paws
By: M Burke
PetsBest does NOT listen
PetsBest has done this again and again. They again declined to reimburse a diagnostic test that was used to diagnose an illness, simply assuming that it was preventive care/wellness test. I made it very clear in my notes when submitting the claim, however, they simply ignored it again. This leads to re-review and/or appeal of the claim. PetsBest does not listen to my feedback. While overall I am somehow satisfied with this insurance company, this part has been frustrating.
Insurer: Pets Best
By: Jordan S