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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Excellent prompt service
Excellent prompt service. All were professional, courteous and knowledgeable- patient and thorough. Many questions answered. Very impressed.
Insurer: AKC
By: wgrst
Friendly easy person to deal with…
Friendly easy person to deal with during the process!
Insurer: Trupanion
By: customerSG
Terrible experience with this rip off…
Terrible experience with this rip off insurance. I was asked to submit last vet check up and submitted one performed by Vetco. Spot stated that was not valid, when Vetco has a good reputation. When my pet passed away instead of honoring the policy Spot decided to fool around while we were grieving. Save your money, I have more pets and will never choose Spot neither recommend it to anyone.
Insurer: Spot
By: Chris G.
Fetch eased our minds in an incredibly stressful time AND economy - FETCH FOR LIFE
We adopted our fur baby, Ellie, Feb. 18th and by March she grew a lump on one of her breasts. Sure enough, it was cancer (fortunately it was benign)! We weren’t sure what we would get back from our pet insurance and let me tell you, Fetch took GREAT CARE of us and our baby girl. We are incredibly thankful for the money given back to help keep our baby healthy and happy with us for years to come. We may have only had her for 4 months, but we are incredibly attached and can’t live without her. Fetch, thank you for easing our minds in an incredibly stressful time and economy. I have recommended you to everyone I know; I believe my Dad will be switching over to you as well. Thank you. Thank you. Thank you, again. Sincerely, Marah B.
Insurer: Fetch
By: Marah Brammer
Great customer service!
Great customer service, easy and quick!
Insurer: Prudent Pet
By: Christie Babyak
Super easy and convenient to submit a…
Super easy and convenient to submit a claim.
Insurer: Embrace
By: Lynn Sylmar
I feel I pretty much gave them Free…
I feel I pretty much gave them Free money to sign up my 3 cats for insurance. I'm out over a $100. I have been lied to several times, I have been told multiple different stories about claims and getting my money back. This company needs to be real with people and tell them what's going on. I'm putting out more money a month. Totaling in a year it's ridiculous I want my money back that I signed up for. And I'm contacting an attorney. On top of that the lies just go on the Insurance policy is through metropolitan general insurance company not MetLife when you read the policy Handbook there's a whole bunch of stuff that's BS
Insurer: MetLife
By: Heather
Spot loves your premiums, hates your claims.
I have been paying into Spot Pet Insurance (Accident & Wellness coverage) since September 2023, and between March and June, I had to submit 3 claims. The first time they were denied because they needed all of my dog's medical records from his vets, which I had to spend a ton of time coordinated. And all the claims were resubmitted after receipt and denied again because they are "pre-existing conditions" prior to the September 2023 effective date event though his first vet visit was in March 2024. It's like they are looking for reasons not to honor my claims.
Insurer: Spot
By: Donna
Highly recommend!
I’ve had Healthy Paws for the past 4 years and they have been so great! My pup has been through so many accidents (TPLO surgery included) and healthy paws has been able to cover the expenses. Their claims process is so simple to use and they have such a quick turn around time. I’ve never had any issues when submitting a claim and they are very prompt whenever I’ve reached out with questions. I’m always recommending them to any pet parent I come across.
Insurer: Healthy Paws
By: Bea