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Submitted a claim for an emergency my…
Submitted a claim for an emergency my dog had involving a bite from another dog. Claim was held up for over a month due to a completely unrelated matter from a year ago. I understand the need to perform due diligence, but the hold up with this claim was completely unnecessary.
Insurer: Embrace
By: Michael Brooks
The turnaround for claims
When I initially inquired for the insurance - it was great. All my questions answered etc. Had to do a wellness check which was fine when in and had it done - but why does claims take so long? This was my first one and I can already say I am not impressed. I just have in review - all documents were submitted right away so I am not understanding. I know I won't get any $$ back this time as my deducted needs to be used first but.....I am not impressed so far........I know I'm new but I am not understanding.
Insurer: Fetch Canada
By: Maria Silver
Great Service!
Joshua Sabado was very helpful with providing me great pricing, and in depth information about signing my dog Harvey up for pet insurance with Fetch!
Insurer: Fetch Canada
By: Sofia Polimenakos
Healthy Paws is a great insurance company
Healthy Paws is a great insurance company for pets. We have used them for all 3 of our dogs and always had great customer service. Their online forms are easy to fill out and the turn around time is excellent, they honestly have a team that understands their customers concerns and the compassion to help their situations to be less stressful.
Insurer: Healthy Paws
By: Nancy
Prompt and Easy Payment
Was able to get pre-approval from Trupanion and on the day of the procedure, payment was swiftly made at checkout. Very happy customer! The pre-approval process was swift, as well.
Insurer: Trupanion
By: Kurt Wilson
Great Customer Service
I’ve had Spot for a year now and customer service has been both friendly and helpful! Overall, an efficient and reliable experience! Highly recommend!
Insurer: Spot
By: Charlie
The emergency/accident/injury insurance…
The emergency/accident/injury insurance is amazing! Fast reimbursements and an easy-to-use app. The prevention is good, but we max out before the end of the year. Still I would choose Spot Pet Insurance again.
Insurer: Spot
By: K. Millick
Wonderful
We changed insurances due to customer services issues and claim issues. Previous company took well over 2 months to resolve any issues but made LOTS of promises. With Spot Insurance, everyone I spoke to has been very courteous and my claim was processed w/I TWO days! If I could I would give them a much higher rating
Insurer: Spot
By: Lisa Wilbanks Bennett
Excellent coverage
Excellent coverage; efficient claims processing
Insurer: Spot
By: Michael T
It is worth the cost
It is worth the cost! I had never had pet insurance. I saw a link for Spot in a company email. I am glad I signed up. It is easy to file a claim and the processing is near immediate. I am very pleased with my plan and would do it again.
Insurer: Spot
By: Nina Walton