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Making life with a puppy easier
Heathy Paws makes having a puppy much easier than usual because it takes a majority of the first year scares medically. Our puppy isn’t even one yet and has already been to the vet multiple times for different reasons. So grateful for Healthy Paws and the ease of submitting claims as well as the fast reimbursements.
Insurer: Healthy Paws
By: Kathleen Thatcher
The enrollment process was easy and…
The enrollment process was easy and painless The Trupanion rep was kind, friendly, and communicated with me very well. However, I did not like having to listen to the lengthy audio of terms and condition of the plan. I am not an auditory learner, and there was so much information thrown at me at once, I don’t think I comprehended much of it at all. I have a new puppy that is taking almost all of my time so I haven’t even been able to read all the emails from Trupanion. I’m not sure I even made the right decisions about it with the way the whole phone call went.
Insurer: Trupanion
By: Cindy Joyce
Slow reimbursement.
We sent in our first claim on May, 26th, 2024 - it was completed on May 29th, 2024, and it was confirmed a check had been mailed to us that day- It is now June 20th, 2024- and we have not received the check. We hope it comes soon!
Insurer: ASPCA
By: Catriona Elspeth Johnson
So grateful I signed up with this pet…
So grateful I signed up with this pet Insurance. It's been very helpful dealing with my pets needs.
Insurer: ASPCA
By: CATHERINE
I have asked for a paper copy of my…
I have asked for a paper copy of my policy several times still have not received it or an email!
Insurer: ASPCA
By: Mary Shanks
The name is apt!
Not the cheapest but the best in all categories. Easy to understand policies, great customer service, super easy claim process, quick efficient handling and above all they pay exactly as promised. I’ve been a customer for 4 years with up to 3 dogs.
Great app, speedy review
Great app, I've submitted a few claims so far and all have been approved within a few days.
Insurer: Spot
By: Sharon Lo
Rebecca is the Best!
Rebecca is so good! She helped me get started with pet insurance for all three of my pets! Not only did she assist me in getting them insured but she educated me on the different types of insurances and which one would best fit my needs and budget. She also built great rapport and made sure I felt comfortable working with her, I wouldn’t have asked for anybody else! Thank you Rebecca! Best, Nicki, Nala, and Natti
Insurer: Prudent Pet
By: safa
So happy I got pet insurance and even…
So happy I got pet insurance and even happier I stayed with Pumpkin. They have been great!
Insurer: Pumpkin
By: Marip
I am writing this review to share my…
I am writing this review to share my deeply disappointing experience with Fetch Pet Insurance. My family and I have been paying for our dog’s insurance for over three years, trusting that our pet would be covered should any health issues arise. During this entire period, we never filed any claims as our dog remained healthy. Recently, we submitted a claim for approximately $350, expecting it to be processed without issue. To our shock, we were informed that the claim was denied because we had not provided annual veterinary check-up reports for our dog. At no point during the past three years were we made aware of this requirement. If this crucial piece of information had been communicated to us, we would have ensured compliance without hesitation. It is incredibly unfair and frustrating to be denied coverage after faithfully paying premiums for three years. We feel that we have been paying for a service under false pretenses. The lack of communication from Fetch regarding policy requirements is unacceptable and has resulted in our claim being unjustly denied. Despite reaching out to customer service, our case was not reconsidered. This lack of transparency and poor customer service has left us feeling deceived and deeply disappointed. We have essentially paid for nothing over the past three years, and our trust in Fetch has been completely eroded. We strongly advise pet owners to think twice before using Fetch insurance for their pet insurance needs. Our experience has shown that they do not prioritize clear communication with their customers and may deny claims on technicalities that were never clearly communicated. We hope that sharing our experience will help others avoid the same frustration and disappointment that we have faced.
Insurer: Fetch Canada
By: Sara Mahdavi