154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,837 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,322 reviews

4.9
Healthy Paws

10,778 reviews

4.9
Fetch

27,466 reviews

4.9
Pets Best

14,154 reviews

4.9
Trupanion

62,999 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

June 20, 2024

Making life with a puppy easier

Heathy Paws makes having a puppy much easier than usual because it takes a majority of the first year scares medically. Our puppy isn’t even one yet and has already been to the vet multiple times for different reasons. So grateful for Healthy Paws and the ease of submitting claims as well as the fast reimbursements.

Insurer: Healthy Paws

By: Kathleen Thatcher

Verified June 20, 2024

The enrollment process was easy and…

The enrollment process was easy and painless The Trupanion rep was kind, friendly, and communicated with me very well. However, I did not like having to listen to the lengthy audio of terms and condition of the plan. I am not an auditory learner, and there was so much information thrown at me at once, I don’t think I comprehended much of it at all. I have a new puppy that is taking almost all of my time so I haven’t even been able to read all the emails from Trupanion. I’m not sure I even made the right decisions about it with the way the whole phone call went.

Insurer: Trupanion

By: Cindy Joyce

Verified June 20, 2024

Slow reimbursement.

We sent in our first claim on May, 26th, 2024 - it was completed on May 29th, 2024, and it was confirmed a check had been mailed to us that day- It is now June 20th, 2024- and we have not received the check. We hope it comes soon!

Insurer: ASPCA

By: Catriona Elspeth Johnson

Verified June 20, 2024

So grateful I signed up with this pet…

So grateful I signed up with this pet Insurance. It's been very helpful dealing with my pets needs.

Insurer: ASPCA

By: CATHERINE

Verified June 20, 2024

I have asked for a paper copy of my…

I have asked for a paper copy of my policy several times still have not received it or an email!

Insurer: ASPCA

By: Mary Shanks

June 20, 2024

The name is apt!

Not the cheapest but the best in all categories. Easy to understand policies, great customer service, super easy claim process, quick efficient handling and above all they pay exactly as promised. I’ve been a customer for 4 years with up to 3 dogs.

Insurer: Pets Best

Veterinarian: NC State Veterinary Hospital

By: Carol

Useful
Verified June 20, 2024

Great app, speedy review

Great app, I've submitted a few claims so far and all have been approved within a few days.

Insurer: Spot

By: Sharon Lo

Verified June 20, 2024

Rebecca is the Best!

Rebecca is so good! She helped me get started with pet insurance for all three of my pets! Not only did she assist me in getting them insured but she educated me on the different types of insurances and which one would best fit my needs and budget. She also built great rapport and made sure I felt comfortable working with her, I wouldn’t have asked for anybody else! Thank you Rebecca! Best, Nicki, Nala, and Natti

Insurer: Prudent Pet

By: safa

Verified June 20, 2024

So happy I got pet insurance and even…

So happy I got pet insurance and even happier I stayed with Pumpkin. They have been great!

Insurer: Pumpkin

By: Marip

June 20, 2024

I am writing this review to share my…

I am writing this review to share my deeply disappointing experience with Fetch Pet Insurance. My family and I have been paying for our dog’s insurance for over three years, trusting that our pet would be covered should any health issues arise. During this entire period, we never filed any claims as our dog remained healthy. Recently, we submitted a claim for approximately $350, expecting it to be processed without issue. To our shock, we were informed that the claim was denied because we had not provided annual veterinary check-up reports for our dog. At no point during the past three years were we made aware of this requirement. If this crucial piece of information had been communicated to us, we would have ensured compliance without hesitation. It is incredibly unfair and frustrating to be denied coverage after faithfully paying premiums for three years. We feel that we have been paying for a service under false pretenses. The lack of communication from Fetch regarding policy requirements is unacceptable and has resulted in our claim being unjustly denied. Despite reaching out to customer service, our case was not reconsidered. This lack of transparency and poor customer service has left us feeling deceived and deeply disappointed. We have essentially paid for nothing over the past three years, and our trust in Fetch has been completely eroded. We strongly advise pet owners to think twice before using Fetch insurance for their pet insurance needs. Our experience has shown that they do not prioritize clear communication with their customers and may deny claims on technicalities that were never clearly communicated. We hope that sharing our experience will help others avoid the same frustration and disappointment that we have faced.

Insurer: Fetch Canada

By: Sara Mahdavi

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