154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,835 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,322 reviews

4.9
Healthy Paws

10,778 reviews

4.9
Fetch

27,466 reviews

4.9
Pets Best

14,154 reviews

4.9
Trupanion

62,999 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified July 08, 2024

Easy to siait was a snap! snapgn up,representative very nice

Easy to sign up,representative very nice.

Insurer: Trupanion

By: Donna Kimpton

Verified July 08, 2024

Been a customer for years!

I’ve had ManyPets for years and they’ve saved me thousands, especially when my little one had an accident that caused him to lose his sight in one eye. They’re quick & responsive, and every customer service representative has been so nice and helpful. I just wish they still offered the 90% coverage option so I could sign my new pup up for the same plan my others are on.

Insurer: ManyPets

By: customer

July 08, 2024

I think I've got it done with very…

I think I've got it done with very little trouble...and that's a great feeling.

Insurer: Fetch

By: Sandra

Verified July 08, 2024

Quick response to claim

Quick response to claim

Insurer: Pumpkin

By: customer

Verified July 08, 2024

The BEST customer service!

I was unsure with coverage and which company to use for my new Golden Doogle puppy! I called and the customer service I received was extraordinary! Everything was explained in Detail and all questions answer with the reassurance that Trupanion was the right choice for my new fur baby!

Insurer: Trupanion

By: Tameka Brown

Verified July 08, 2024

Refund/claims

They have been quick about refund wellness credits however are being more difficult about getting claims resolved and reimbursed. Have submitted multiple claims and continue to say forms are not legible. They are very clear and legible.

Insurer: Embrace

By: Del

July 08, 2024

No coverage for accident One year old dog labeled lame

I have a dog that is 1 year and had an accident after our policy was in place. Trupanion is not cooperating at all with many reasons that she has a genetic disorder which is not the case. They are not covering her for an accident and her leg injury. The dog is still a puppy and now Trupanion labels her “lame” Really false. I can’t recommend at all.

Insurer: Trupanion

By: lisa small

July 08, 2024

Overcharged for months...

I moved to Montana from Massachusetts which resulted in a significant drop in rate. Although I updated my payment of this change I did not formally change my address on the website. When I explained this to them they were not willing to credit my account for the over charges which accumulated to over $200. They further said that they wouldn't charge someone who moved in the opposite direction and didn't update the address. So basically it is OK for them to overcharge me for months because somebody else is being undercharged... unbelievable. Anyhow, not a company I want to give any business too.

Insurer: Trupanion

By: Tim Briggs

Verified July 08, 2024

Quick review and turnaround on…

Quick review and turnaround on reimbursement. You all work hard to get the funds back to the owners which is greatly appreciated.

Insurer: ManyPets

By: Brian Riede

July 08, 2024

Terrible

Terrible. Over month since I filed a claim and it still isn't processed. Customer service just gives the same generic apology via e-mail every week.

Insurer: Pets Best

By: Richard Johnson

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