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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Makes it easy to file a claim
Makes it easy to file a claim. Keeps you informed about a claim. Very prompt and claims are dealt with quickly. Couldn’t be easier. App is user friendly.
Insurer: Fetch
By: Anita
Good experience
Stephanie was a pleasure to deal with! She answered all my questions with patience and knowledge.
Insurer: Prudent Pet
By: Laurene Converse
Claims are easy to process
Claims are easy to process, you collect your information and upload it on the website. I was reimbursed in a few days in accordance to my contract. When I had questions, staff were helpful and knowledgeable.
Insurer: Spot
By: Tom Mc
They have been not processing my…
They have been not processing my wellness claims for 2 years even though I submitted the invoice backup. They keep saying I need to submit additional invoices. There are no additional invoices my Dog has only one wellness visit yearly so there is only 1 invoice.
Insurer: Spot
By: Angela Snyder
Great customer service and easy app to…
Great customer service and easy app to use!!!
Insurer: Fetch
By: Linda
SCAM wellness plan - Dont' BUY!!!
I bought their Wellness plan hoping that they could reimrburse for the dental treatment and many things. After I actually got the dental receipts to them, they refused to reimburse it because it is not done by an official doctor? This was never explicitly stated in their claim. This is a plan with a lot of "hidden" rules and you won't get your money paid in!
Insurer: Fetch Canada
By: Knowknow
Fast respnse
Once the claim was updated, claim was approved and payment received quickly.
Insurer: Fetch
By: Richard
Best pet insurance company
I have insured my pets since they were puppies. I have always been satisfied with Healthy Paws insurance. They process all my claims in record time.
Insurer: Healthy Paws
By: Irene
Jay was very helpful and knowledgeable! Thank you!
Jay was very
Insurer: Trupanion
By: Gerald
Always peace of mind
My dog had a mass on his lip that was getting bigger and not going away. Regardless of the fact that I have pet insurance I only reserve it for those very necessary times. He went in for a procedure to have the mass removed and thankfully it was benign. But the peace of mind that brought me to know this was priceless and without Pets Best it would not have been possible. The procedure costed over $3000 and I was already anticipating both my deductible and 10% copay. I filed the claim and within a week it was reviewed and approved for the expected amount. I just got my check in the mail and it was such a quick process. I had switched from another pet insurance because they did not cover office visits nor did they use that cost towards my deductible. Pets Best includes the office visit fee as a covered expense and towards your deductible. During the pandemic there was a delay in one of the claims I filed but it was expected as change in the times and increase in pet ownership clogged the system. Since then however I have never had any problems filing claims or receiving my payment. I’ll never change again.