154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 23, 2024

My view. of Healthy Paws Pet Insurance

Fabulous pet insurance! Have been with them since I got two puppy pug brothers in 2012. Lost one last year, and they were extremely kind and compassionate in noting my loss. Have accumulated significant vet bills over the years and especially recently because my dogs mean everything to me. Healthy Paws has a very slick, easy online claim submission process and communicates back very quickly via email. Claims have been adjudicated and direct deposit made to my bank account astonishingly fast! A couple of days! I finish by saying I wholeheartedly recommend pet owners go with this company for peace of mind that you can get and afford the best possible care for your beloved pets!

Insurer: Healthy Paws

By: Spencer

Useful
July 23, 2024

The Best

So easy to work with !!

Insurer: Lemonade

By: Kim

Useful
July 23, 2024

Using your reviews to decide on pet ins.

I just want to thank everyone for posting their reviews. I am researching for insurance for my 4 dogs and due to so many bad reviews I have taken MetLife off my list of choices. They came in a little cheaper but with all the problems everyone seems to have, there would be no savings.

Insurer: MetLife

By: TammyG

Verified July 23, 2024

Quick and easy

The process was quick and easy to submit claims. We were kept updated on the claim review process.

Insurer: Fetch

By: Leona Lobban Maroney

July 23, 2024

Amanda was absolutely fantastic

Amanda was absolutely fantastic! From the moment we met her, she radiated energy and enthusiasm. Her helpful nature made us feel instantly at ease. Amanda took the time to thoroughly explain all the details of the insurance policy, ensuring we fully understood everything. She made both my husband and I feel incredibly secure and confident in our decision. Her dedication and positive attitude truly set her apart. We are so grateful for her assistance and couldn't be happier with our experience. Highly recommend Amanda for anyone looking for an outstanding insurance agent!

Insurer: Fetch Canada

By: Faith

July 23, 2024

New rescue pup, same good insurance.

Embrace was an excellent choice years ago when I first signed up my new rescue pup. He's gone now - after 14 great years together. When I registered my new rescue pup, I had the same great experience. I hope I never have to use the accident and illness insurance, but the peace of mind of having it is priceless.

Insurer: Embrace

By: Joan Catherine Braun

July 23, 2024

If I could give negative stars I would

If I could give negative stars I would. We’ve been paying a monthly premium on our 3 cats for 4 years. Cats we’ve had for 9 years, adopted from little kittens. When our cat Titus took ill with bladder stones and a blocked urethra, it cost over $4000. And healthy paws refused to cover any of it. We would be better off not paying the premiums and just save our own money. If you’re going to take money for coverage and then not pay for medical treatment, you’re just stealing from people. They paid for some treatments for our other cat when he was having seizures, so why they won’t pay now is beyond me.

Insurer: Healthy Paws

By: David Brown

July 23, 2024

Premiums doubled

This company more than doubled their premiums in a single year. They also apply the “pre-existing condition” to everything because it “could have began before the policy”. They also argued with my vets, citing “expert sources”.

Insurer: Embrace

By: Zp

July 23, 2024

If I could give this company 0 stars I…

If I could give this company 0 stars I would. This pet insurance has been horrible. I have 2 dogs and 1 cat. Suddenly my cat became very ill and rushed him to ER only to find out it was from a toxin. My cat began to have kidney failure and I tried to save him, and it costed me $1800, and I had to pull him down he was only 3 years old. I submitted my claim March 2024. The claim was denied once and I turned it back in because they tried to state he has preexisting so my vet attached a letter proofing this was an emergency appt., No preexisting conditions. I just called to check on my 2nd appeal and the MetLife rep. just told me they denied it again stating they want to know how the accident occurred when and where. This company is full of crap. Run don't walk. I have $1800 on my care credit which racks up fees very fast. I'm in the hole financially and I thought my claim would be resolved by now. They don't want to pay. Scammers! I would love to get another pet insurance; they are affordable for a reason because they will not pay out large claims!

Insurer: MetLife

By: Ty Jenea

Verified July 23, 2024

Very easy to register.

Very easy to register.

Insurer: Trupanion

By: customer

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