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Great Vet and great insurance!
Voorhees Veterinary Center has a wonderful staff and the vets are outstanding. They really take the time needed to answer any questions and treat your pet as if they’re their own. The facility is always very clean. All of my claims that have been submitted have been reviewed and reimbursed quickly. Having Voorhees Veterinary Center and MetLife on my pets side has been a winning combination!!
Great Service ALL the time with Fetch
I appreciate the prompt payment that you do, sometimes its a struggle, and its good to know that the reimbursement will be quick. I'm really glad that we also now have the Wellness option for our pets.
Insurer: Fetch
By: Terri D
Quick quality service and a good…
Quick quality service and a good price!!! Definitely a satisfied customer!
Insurer: Spot
By: William Layman
Great response time
Great response time. No red tape.
Insurer: Spot
By: Jane Britt
Thorough and quick
Spot is through and quick to review my claims. I just wish they offered another tier for increased annual coverage. Otherwise, no complaints.
Insurer: Spot
By: Kelli
Needed to update my card on file
Needed to update my card on file. It was simple, painless, and easy
Insurer: Prudent Pet
By: Rebecca Pinord
Extremely disappointed with this…
Extremely disappointed with this company. I was told I would get reimbursed within 7 days. They are trying everything they can to not pay me back. It’s been over a month now since my claims were filed. I wasn’t provided with any updates on my claims. PSA: THEY DO NOT COVER PREVENTATIVE MEDICATION. (Flee and tick medication even though it is a prescription). That would have been nice to know. Embrace does not provide any updates for me. They keep telling me “we reached out to your vet for more information.” I called my vet and they said Embrace never called or emailed them. THIS COMPANY IS A SCAM. I WILL be switching at the end of the year. Terrible.
Insurer: Embrace
By: Maggi Mallon
Submitting my dogs reimbursement claim…
Submitting my dogs reimbursement claim was super easy and hassle free. The response time was good and the company reimbursed approximately.
Insurer: ASPCA
By: Gaberiella Hirschmann
Excellent customer service
Marylène was my contact at Trupanion, she explained everything very clear. I opted for Trupanion as it was a better deal than the other Pet Insurance Companies. Thank you Marylène for the excellent service.
Insurer: Trupanion Canada
By: SUZANNE TREPANIER
dispute
I signed up for insurance on the 2nd, was charged on the 9th. Went to my first vet visit on the 25th and was told I would not be reimbursed because it was within my 15 day waiting period. The day I signed up was 23 days before that visit, and the day I was charged was 17 days before the visit. Both of those should be after my 15 day waiting period. It sounds like I am getting scammed and you are refusing to pay me back. I have called twice to ask and customer service says they can't see enough on their end so they don't know what to tell me.
Insurer: Fetch
By: Adam Perkins