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Medical for dogs
Vet bills can be quite pricey n you don’t realized the benefits of pet insurance until your pet needs care It’s helps with the burden of the expense
I have only placed one claim
I have only placed one claim, but the experience was much easier than anticipated. So, great service, and personable. Also, each to contact.
Insurer: Pumpkin
By: Kim
Very impressed with Healthy Paws
I was very skeptical of purchasing health insurance for our dogs because I thought the reimbursement process would be difficult, and I assumed many charges would not be covered. However, after my previous dog suffered a long and very serious illness which required very costly veterinary specialty care, I decided to enroll my current dog with Healthy Paws Pet Insurance as a precaution. We were lucky that we didn’t need to make any claims for several years but just recently had to make a claim when my dog tore her cruciate ligament and required surgery. After submitting my claim, I expected I would need to provide additional support documentation and the review cycle would be lengthy. I am thrilled to say that the review was completed in about a day! The next day, I was reimbursed the full amount covered by my policy – no questions asked!!! Not only is their claim process quick and easy, but I was even more impressed when I received an email a few days later asking how our Cassadi was feeling! I have been very pleased with Healthy Paws and would highly recommend their pet insurance.
Insurer: Healthy Paws
By: Tom L
Wellness claim submitted - so far well done
First part of submitting an electronic claim. Easy if all goes well. If verbal help needed, Customer Support good, but may be long hold time. not easy to email request for help submitting it, nor via chat. But happy with the company and will renew my policy.
Insurer: Embrace
By: Stephen Donovan
Loyal Pumpkin Member
When I initially joined Pumpkin, I encountered several issues. However, over the past three years, I have witnessed significant improvements on their website and overall service. The customer support team has consistently demonstrated responsiveness and respect throughout my interactions with them.
Insurer: Pumpkin
By: Cookie
Embrace always does well with their…
Embrace always does well with their reimbursements and timeline in doing so. However, on the Embrace app, you cannot upload an invoice and/or document unless you saved it as a photo. Clicking upload only gives option to out of photo gallery. However, when filing a claim using your browser, you can choose from saved documents. I would much rather use the app but at the same upload a “document” via the app!!!
Insurer: Embrace
By: Sandra Hill
Simplicity
Simplicity! It just follows logically.
Insurer: Embrace
By: Ronald & Elizabeth Alexander
Very Easy to Submit a Claim
I've submitted claims through the website and the app and both are very intuitive and easy to use.
Insurer: Embrace
By: Bob Wyrick
Excellent customer service
Excellent customer service, highly recommend!
Insurer: Embrace
By: Alexa G. PA-C