222,532+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,532 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Quick response and money back in my…
Quick response and money back in my account for certain services.
Insurer: Figo
By: Sheryl
Excellent coverage
Super fast turn around on processing my recent claim. Was stressed out that the bill was so high but they covered 90% after meeting my deductible and copy. Im very pleased with this insurance.
Insurer: Pets Best
By: nataly aponte
Great service
I’ve had nothing but a positive experience working with embrace as my pets insurance. All the claims I’ve submitted I’ve had help on. All the representatives I’ve spoken with concerning any and all questions for my pet and claims I’ve submitted have been answered. I highly recommend embrace.
Insurer: Embrace
By: Pedro Rosales
The Fetch Pet Insurance is an easy way…
The Fetch Pet Insurance is an easy way to rob people in need that loves their pets the customer service line is terrible you can't get through with a live person.I have Fetch for 2 years now and the first time I submitted a claim because it was an emergency my claim was denied. I sent the all documents they were required and their answer was a nonsence response for the denial. It would be nice to know before I spend thousands of dollars that FETCH TRULY DOES NOT COVER ANYTHING AND THEY JUST STEAL YOUR MONEY. Respose to you Fetch 9/5/23 If I would known before I spend thousands of dollars I do not have on paying FETCH that it would not cover anything,I would never waisted my money. I regret with all my heart not putting my money on a savings account in case of an emergency like this one, my dog injured his right leg and his previous problem was on his left leg. Fetch do not said anything until you file the claim. When I first started I called and I ask very specific questions to the agent and never was stated to me that it does not cover the other leg.
Insurer: Fetch
By: Evelisse Feijoo
They rob me for 2 years
The Fetch Pet Insurance is an easy way to rob people in need that loves their pets the customer service line is terrible you can't get through with a live person.I have Fetch for 2 years now and the first time I submitted a claim because it was an emergency my claim was denied. I sent the all documents they were required and their answer was a nonsence response for the denial. I would be nice to know before I spend thousands of dollars that FETCH TRULY DOES NOT COVER ANYTHING AND THEY JUST STEAL YOUR MONEY.
Insurer: Fetch
By: Evelisse
Figo is so easy to work with!
Every time I need to file a claim, Figo makes it so easy. I have never had to call or email and ask where my money is. I highly recommend Figo!
Insurer: Figo
By: Shelly Mantegna
The ease of making a claim online
The ease of making a claim online. Also, they made a decision promptly. Overall, I am happy with the insurance product. There are some exclusions and deductibles, but I think the service and payments I receive are, overall, very fair.
Insurer: Healthy Paws
By: Eric Frank
More coverage paying out of pocket
I cancelled by policy after little to no coverage for claims filed despite services being under the umbrella of being covered. When I attempted to appeal these decisions, I was met with "sorry for the delay in responding to your claim" over and over. I decided I would be better off paying out of pocket or returning to Banfield after my experiences using Spot.
Insurer: Spot
By: Hugh Parrish
Embrace is one of the most expensive…
Embrace is one of the most expensive insurance companies, which I have known for the 12 years that I have insured my dog. My kids have both had lower rates and greater coverage for years. What I really didn't expect, however, was Embrace increasing my insurance rate by 30% per year at ages 10 and 11, and then by 50% when my dog turned 12. The cost for my insurance this year will be $4000, including a $1000 deductible. Do not be fooled into thinking that loyalty pays, and that sticking with the same pet insurance company is smart, especially if your insurance company is Embrace.
Insurer: Embrace
By: Disappointed