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First year - worth it!
This first year with my pup has been a challenge with many unexpected trips to the vet. Spot made this a little less painful for my bank book and my pup has a perfect bill of health! It’s nice having that little safety net. Filing claims, following up and reimbursements are super easy and the process is convenient. Would definitely recommend
Insurer: Spot
By: Randi C
Positive first experience!
Prompt response and process claiming. Personal customer service experience.
Insurer: Spot
By: Nicole Babb
Communication is great (minimal wait…
Communication is great (minimal wait times to speak with someone), however a high dollar claim was balked upon multiple times. I resubmitted the same documentation for my dog’s claim (approx. $22k) each time they requested “more” documentation and they stretched it out to the last possible day (day 41). Other than that I can’t complain. Would give them 4.5 stars because of that, but unable to do so. Positive overall experience, with the understanding that high dollar claims take extra time on their side. Next time I will definitely option for the rendering of payment directly to my veterinarian clinic instead of having to put the money out up front, anticipating waiting for the 41 or 42 day maximum. Have had multiple claims in the past, lower than $1,000 that were reimbursed within 7-10 days. Knowing what I know, I still wouldn’t opt for any other pet insurance service.
Insurer: Pets Best
By: matt van dyk
It was really easy to put a claim in on…
It was really easy to put a claim in on the computer and email from them was also great
Insurer: Spot
By: Ray Chokov
First time have a puppy
First time having a puppy. It was a smooth experience.
Insurer: Embrace
By: EMEKA SMITH
The coverage is great as far as what’s…
The coverage is great as far as what’s covered . The refund went into my account quickly
Insurer: Spot
By: Lori Sessa
Amanda has been so helpful
Amanda has been so helpful. She answers all my questions patiently and clearly. I learnt so much just through one phone call. Thank you!
Insurer: Fetch
By: Izzy
Professional and Compassionate
Associate was professional and compassionate while supporting us to get the best help for our dog.
Insurer: Embrace
By: Brian Thul
My claims are reviewed and answered…
My claims are reviewed and answered quickly. All has gotten paid and I appreciate it! Thanks all!
Insurer: Embrace
By: Marcelo Moino