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I’ve been trying to remove one of my…
I’ve been trying to remove one of my pets from my insurance and my emails have been ignored.
Insurer: ASPCA
By: Connor Toomer
I needed to add dog to my policy
I needed to add dog to my policy. The representative was knowledgeable and very patient. All my dealings with Embrace have been positive. Easy claim submission and follow up fantastic. Have been with them for 5 years.
Insurer: Embrace
By: Linda Shaw
Such a relief
Our dog was hospitalized 5 nights for severe GI issue. Thankfully he is home & recovering well, such a relief. I submitted his $8k bill online to Trupanion on Sunday (took 1-2 minutes to do so) & Tuesday morning my 90% reimbursement was deposited in bank. Seamless excellent insurance!
Good price for value
Great price for the value. Haven't needed to make a claim yet as my puppy is still very young. But so far, so good.
Insurer: Prudent Pet
By: Erin Petree
Fast processing of invoices
Fast processing of invoices. Reimbursements within days!
Insurer: ASPCA
By: cara
Met Life has been Amazing- Totally recommend them
I have had Met life for both my sibling dogs for 8 years and have had 0 trouble with getting my claims paid. Total transparency. When I have called with questions they have been super friendly and always explained things in a manner I totally understood and was ok with as per my policy that I picked. My premiums did go up and down per my use of them as insurance does remember. But I highly recommend this insurance company and will get them again when we get other dogs in the future.
Insurer: MetLife
By: Tracey
I love many pets, but am concerned about yearly increases
I would have given a 5 easy stars but I’m am concerned about prices going up yet again. While $5 a year may not seem like much, it adds up especially since I just added a puppy.
Insurer: ManyPets
By: Susan Lohnes
Easy-to-use
Embrace Insurance is easy and friendly to use. Simply have the vet fill out the forms, attach itemized receipt and Vet Dr notes of visit, return to Embrace for refund after deductible. It's that easy!
Insurer: Embrace
By: Donna Devine
Claims are SLOW
MetLife will take up to a MONTH to process claims. And you can call in and try to get them to move faster; they will not. The service is not great. My advice is to go elsewhere.
Insurer: MetLife
By: LISA
Can't seem to expect much followup or professionalism
I purchased this plan through my employee benefits package at work. My cat had blood in her stool so we took her to the vet to be tested for Giardia and other parasites. After taking her to the vet, a claim was promptly submitted. The insurance was highly unresponsive. After what seemed a long time, I received an email from pets best stating that my claim process was delayed but with no specifics. They said nothing was needed on my part or they would reach out. Rather than finish the process, I received another email stating there was a delay and still nothing needed. A few days ago, I received an email stating the claim was denied because they didn't get info from my vet. So some guy in an office emailed and called a few times before throwing their hands up and giving up. That is unprofessional, and I will be looking into choosing another provider.