154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified August 08, 2024

I’ve been trying to remove one of my…

I’ve been trying to remove one of my pets from my insurance and my emails have been ignored.

Insurer: ASPCA

By: Connor Toomer

August 08, 2024

I needed to add dog to my policy

I needed to add dog to my policy. The representative was knowledgeable and very patient. All my dealings with Embrace have been positive. Easy claim submission and follow up fantastic. Have been with them for 5 years.

Insurer: Embrace

By: Linda Shaw

August 08, 2024

Such a relief

Our dog was hospitalized 5 nights for severe GI issue. Thankfully he is home & recovering well, such a relief. I submitted his $8k bill online to Trupanion on Sunday (took 1-2 minutes to do so) & Tuesday morning my 90% reimbursement was deposited in bank. Seamless excellent insurance!

Insurer: Trupanion

Veterinarian: Blue Pearl in Golden Valley, MN

By: Kathy

Useful
Verified August 08, 2024

Good price for value

Great price for the value. Haven't needed to make a claim yet as my puppy is still very young. But so far, so good.

Insurer: Prudent Pet

By: Erin Petree

Verified August 08, 2024

Fast processing of invoices

Fast processing of invoices. Reimbursements within days!

Insurer: ASPCA

By: cara

August 08, 2024

Met Life has been Amazing- Totally recommend them

I have had Met life for both my sibling dogs for 8 years and have had 0 trouble with getting my claims paid. Total transparency. When I have called with questions they have been super friendly and always explained things in a manner I totally understood and was ok with as per my policy that I picked. My premiums did go up and down per my use of them as insurance does remember. But I highly recommend this insurance company and will get them again when we get other dogs in the future.

Insurer: MetLife

By: Tracey

Useful
Verified August 08, 2024

I love many pets, but am concerned about yearly increases

I would have given a 5 easy stars but I’m am concerned about prices going up yet again. While $5 a year may not seem like much, it adds up especially since I just added a puppy.

Insurer: ManyPets

By: Susan Lohnes

Verified August 08, 2024

Easy-to-use

Embrace Insurance is easy and friendly to use. Simply have the vet fill out the forms, attach itemized receipt and Vet Dr notes of visit, return to Embrace for refund after deductible. It's that easy!

Insurer: Embrace

By: Donna Devine

August 08, 2024

Claims are SLOW

MetLife will take up to a MONTH to process claims. And you can call in and try to get them to move faster; they will not. The service is not great. My advice is to go elsewhere.

Insurer: MetLife

By: LISA

Useful
August 08, 2024

Can't seem to expect much followup or professionalism

I purchased this plan through my employee benefits package at work. My cat had blood in her stool so we took her to the vet to be tested for Giardia and other parasites. After taking her to the vet, a claim was promptly submitted. The insurance was highly unresponsive. After what seemed a long time, I received an email from pets best stating that my claim process was delayed but with no specifics. They said nothing was needed on my part or they would reach out. Rather than finish the process, I received another email stating there was a delay and still nothing needed. A few days ago, I received an email stating the claim was denied because they didn't get info from my vet. So some guy in an office emailed and called a few times before throwing their hands up and giving up. That is unprofessional, and I will be looking into choosing another provider.

Insurer: Pets Best

Veterinarian: Green Valley

By: Jared

Useful

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