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Honestly…meh
Honestly, their policies are not as straight up as some other pet insurance companies but I got locked in with the 1 yr contract. It takes a long time to hear back from someone via email, like my cat got bloodwork done because she would need future dental procedures but they wouldn’t cover that because it was done the same day as her vaccines, wellness checkup etc. since I don’t have separate wellness coverage they asked me to prove the bloodwork is for dental— but that should be something they can just ask the vet because I obviously got it done for that reason. It even says on my invoice. They said it’ll take them a month to reconsider but now it’s been a month n I just waited for nothing.
Insurer: Embrace
By: Rose Park
Got hung up on
I was calling to see about obtaining information for my cat to see if they could help cover cost for upcoming surgery and I literally got hung up on EDIT: it didn’t disconnect, I got hung up on, I had multiple texts and phone calls within the first couple minutes of entering my information on your guises website and then nothing since then, Finding my information doesn’t matter it’s too late for you guys to be able to help me. I’ve already had to come out-of-pocket thousands of dollars to save my pets life. It’s fine. You probably would’ve helped anyway.
Insurer: Embrace
By: Bizzy Kidd
Good company
The representative was very clear on what they do as a company. He was very open & patient relaying information to me. Did the policy over the phone. Very well done
Insurer: Embrace
By: Robin Halpern
Rates went up over 100% in just 2…
Rates went up over 100% in just 2 years, and barely covered anything! What a scam.
Insurer: Figo
By: Ryan
Great option for straightforward pet…
Great option for straightforward pet insurance.
Insurer: ASPCA
By: Stephanie Carteiro
the diagnosis drop down does not have…
the diagnosis drop down does not have all information. Need to add to drop down vaccinations etc.
Insurer: Embrace
By: Arlene Terranova Scerbo
Good service
Your service rep was on the line quickly and was able to answer my questions within a couple minutes.
Insurer: Embrace
By: DB
Submitting a claim was fast and easy
Submitting a claim was fast and easy. you can upload invoices and easily choose the reason for your claim. The processing and payment take longer than desired but is conveniently sent via direct deposit. I have had this policy for about 3+ years and love it.
Insurer: Embrace
By: Amanda Hernandez
Fair and easy to work with.
Fair and easy to work with.
Insurer: Embrace
By: Mike McKim