154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,760 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,319 reviews

4.9
Healthy Paws

10,775 reviews

4.9
Fetch

27,461 reviews

4.9
Pets Best

14,152 reviews

4.9
Trupanion

62,998 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 05, 2024

Tyler in customer service was very…

Tyler in customer service was very helpful. I had tried to start a claim online but ended up having to submit via email. Tyler in customer service was very helpful.

Insurer: Embrace

By: tammy tomczak

August 05, 2024

Josh was one of the best customer…

Josh was one of the best customer service reps I have ever dealt with. He was very personable, knowledgeable, friendly, courteous as well as helpful!

Insurer: Fetch

By: Kellie

August 05, 2024

Personable service when talking…

Personable service when talking directly to person. Kinda awkward when having a chat.

Insurer: Fetch

By: Frank Wooten

August 05, 2024

Today

Today, was my first time using Embrace to file claims for my pets. It was so user friendly. I’m glad I chose Embrace to be my pets’ insurance provider.

Insurer: Embrace

By: Sandra Stockton

August 05, 2024

Amanda was the sweetest

Amanda was the sweetest, most professional and kind person I had the pleasure of speaking with. She is an asset to your company!

Insurer: Fetch

By: Stephanie Ewing

August 05, 2024

You ask for a diagnosis and ours is not…

You ask for a diagnosis and ours is not listed but you insist on us picking one. Thus we pick one but it is not totally accurate. Add a place to write one in..Also answer the phone in under an hour and make everyone happy.

Insurer: Embrace

By: Tom

Verified August 05, 2024

Healthy Paws has been extremely helpful

Healthy Paws has been extremely helpful in making sure our dog, Leeloo, has received the best medical care available. Working with them has been great, and the ease of filing a claim with them is unmatched. Unfortunately, Leeloo recently incurred an injury that required several visits to the vet, medication, x-rays, and surgery. Healthy Paws was there to process our claims quickly and follow up with us to check on Leeloo. Having them in our corner has really helped with the financial hardship and stress, which has allowed us to focus on loving Leeloo during her recovery. Lots of puppy hugs and snuggles.

Insurer: Healthy Paws

By: Brett

Verified August 05, 2024

Stephanie took her time and explained…

Stephanie took her time and explained everything clearly to me.

Insurer: Prudent Pet

By: Carrie Helfant

August 05, 2024

I never once made a claim

I never once made a claim. Metlife company raised my three dogs' premiums to 80. from the previous month without even notifying me. Needless to say, I canceled them. Crazy!

Insurer: MetLife

By: ROBERT CICORIA

August 05, 2024

Highly recommended

Highly recommended. My cat had a few health issues a few years back and recently as well. Embrace took care of him both times with no hassle at all.

Insurer: Embrace

By: tangthebang

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