154,902+ Pet Insurance Reviews You Can Trust

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235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

December 09, 2025

Not good policy (scammers)

My policy started on November 21. They told me my pet wasnt covered since that day in other words. I submitted a claim and that is what they told me. I know about law, etc. If a policy is paid it should start immediately after pay for it. There isnt waiting periods, etc. That is a lie. That is so wrong. Update: Read the answer they gave to me. Doesn’t make sense. If a insurance said that start on xy day then should cover that date. For that are the insurance. Insurance start the day u pay. As I said I know about laws and know how insurance works. I paid way before the November 21 but insurance started the 21. The period of 14 days doesnt make any difference. If I got Attended on the 21 and the insurance said 21 it should be COVERED. Wanna fight it in court? I have evidence it said started on the 21.

Insurer: ASPCA

By: Luis Santiago

Verified December 09, 2025

We had to take Willow to the emergency…

We had to take Willow to the emergency vet hospital, They ran everything through Trupanion and then we got the bill for the balance was very easy to use. Thank you

Insurer: Trupanion

By: Veronica

December 09, 2025

Customer service is terrible

Their claim processing is fine but their customer service is terrible. Twice I have reached out to them inquiring about very specific coverages on my policy and all we received were boiler plate answers to refer to our policy coverage paperwork. Duh! That’s why I reached out to them to explain what is covered and what isn’t. I’m not a lawyer and only asked for specifics before procedures were to be done. They answered both times to have the procedures done and then submit a claim to see if they provide coverage. Not professional is any way.

Insurer: Figo

By: Bruce smith

December 09, 2025

There is nobody that answers their…

There is nobody that answers their phone. No online access. An absolute nightmare and I am sorry to have signed up with them and after less than a year I am leaving. There are many other choices for a pet insurance. I recommend that you find any other than this one.

Insurer: Pets Best

By: Harrison Ed

Verified December 09, 2025

Kookie’s insurance

It’s affordable and it was quick to get the insurance

Insurer: MetLife

By: Rolando Rodriguez

December 09, 2025

RUN RUN RUN AWAY!!!

RUN RUN RUN AWAY!!!! If I could give zero stars I would. After eight years they cancelled their policies to include almost nothing in return for $92 a month. For instance they will pay $5k annually and only 50% of vets costs! They will pay $2500 annually and only 50% of vets costs. This is not insurance. This is a scam! RUN!!

Insurer: Nationwide

By: Karen McCarthy

December 09, 2025

Trupanion quite literally saved my…

Trupanion quite literally saved my dog’s life. My young yorkiepoo suddenly snapped his front leg—one of the most common breaks for small dogs, but also one of the most expensive injuries to treat. We rushed to the ER vet, and the estimates for splinting, pain meds, imaging, and the upcoming surgery were completely overwhelming. The truth is heartbreaking: without Trupanion, I would have had to put him down because there was no way I could afford the full cost upfront. Trupanion covered 90% of everything after my $700 deductible, and the relief I felt was indescribable. They processed the claim quickly, and I didn’t have to battle with paperwork during the scariest week of my life. Because of them, my puppy is home, splinted, safe, and waiting to see the surgeon—and he has a chance because they made it possible. I will never own a pet again without Trupanion. They turned what could have been a tragedy into a second chance. I cannot recommend them enough. Thank you, Trupanion, for saving my dog and my heart.

Insurer: Trupanion

By: Anna Hild

December 09, 2025

Fast and easy claims submitting…

Fast and easy claims submitting process. Processed claim in less than a month, which is better than the industry norm.

Insurer: Pets Best

By: Mark Tomasi

Verified December 09, 2025

Spoke to an associate!

Spoke to an associate, they were very friendly and helpful. Easy to make claims through their site. They are going to take good care of my kitty when necessary. 😁

Insurer: Prudent Pet

By: Anita Maillet

Verified December 09, 2025

Quick and clear

With a few click I was able to review several policies and pick the best one for my pets.

Insurer: Prudent Pet

By: michelleanngmail.com

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