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Premiums have gone up by over $40 in 2 years
Premiums have gone up by over $40 in only 2 years. Company does not cover majority of vet bill costs. In comparison with other pet insurance currently in use TruPanion covers less and costs 2.5 times more.
Insurer: Trupanion Canada
By: Ruth Perratt
First time needing to file a claim was…
First time needing to file a claim was nothing but a breeze. Great customer service and you get your money back quick! highly recommended
Insurer: ASPCA
By: Fabrice Garon
Buyer Beware, Read Fine Print Of Insurance Grift
Read fine print. They bundle a lot of expensive stuff under "wellness." My kitten was spayed at our private vet. It cost me 1200 dollars out of pocket. They have denied any coverage because they only allow $250 of "wellness" claims per year. What the actual... feline? Spay and Neuter is the most important thing we can do for our pets and it's considered "wellness" therefore, a pet owner can only claim $250/yr. Much like human health insurance, this is a grift. Buyer beware.
Insurer: Embrace
By: terri
Best in show
I have used a few different pet insurance providers. ASPCA has been the best experience by far. user friendly portal, quick and easy sign up/filing process, quick response time, easy to reach team by phone and I real a person quickly if needed, not a automated system passing me around. In addition, depending on the coverage you select there is little to no wait period for coverage. I recommend to all my friends with pets.
Insurer: ASPCA
By: Tarek Kabbani
Terrible company
Terrible company, do not trust your pets health with these people.
Insurer: ASPCA
By: Sean Schroer
Embrace has always been timely in their…
Embrace has always been timely in their processing and provide good explanation and resolution of issues with claims.
Insurer: Embrace
By: Dear Customer
It's worth it when it comes to our April
I was reluctant to do this, but Spot helped us through the initial process for reimbursement. I was surprised how fast it worked. I would highly recommend doing this for your "furry" family. It does give peace of mind.
Insurer: Spot
By: David Hunsinger
Easy Claim Processing; Great Staff
Claims are processed in an easy, efficient and timely manner. Embrace staff are always thorough and communicate appropriately so that I am informed of my claim status. Also, I like the nice, little notes they sometimes provide!
Insurer: Embrace
By: Kimberlee Bell Young
Fast coverage but note the details.
I can say that I have appreciated the ability to contact via the website. Our puppy had a potential cancer diagnosis and I was very grateful for the insurance coverage. My issue is some of the details. We have a $500 deductible, and Trupanion pays 90% after. But it's not really a deductible of $500, is more like $565, because they apply the 90% rule to the deductible. It's confusing to figure out when your puppy is sick. Especially with concurrent issues. As well, for those of us, who don't read details easily, you are not being paid for the Vet exam. If your dog has an ongoing issue or there are exploratory tests being done, you may require multiple Vet visits and they won't be covered. So most of the customer service has been great. Honestly, outside that experience and the deductible issue, I would have given Trupanian a 4.5. I think doctors exams should be covered, hence not the full 5 stars. **Trupanian did reach out, and we had a good conversation. I was happy with the response to my concerns. I am keeping some of my review up, because I do think that contracts can be a bit confusing, and it helps to really understand some of the details.
Insurer: Trupanion Canada
By: Crystal Nash
I have not had to use you yet.
I have not had to use you yet.
Insurer: ASPCA
By: Elizabeth Hillin